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Senior Customer Service Coordinator
2 weeks ago
We are seeking a highly skilled and organized Client Service & Admin professional to join our organization.
Key Responsibilities:- Be the primary point of contact for client inquiries via various channels
- Manage custom orders, capturing all details clearly
- Coordinate order timelines and pickups/deliveries with internal teams
- Maintain accurate customer records and update order sheets in a timely manner
- Assist with administrative tasks such as invoicing and scheduling
- Support daily operations and provide exceptional service to clients
- A friendly, organized, and people-loving individual who enjoys helping others
- Excellent multitasking and time management skills, with the ability to remain calm under pressure
- Proficiency in using digital tools such as WhatsApp, Google Sheets, email, and other basic applications
- Strong communication skills in English (spoken and written)
- Prior experience in client servicing, reception, or admin roles is preferred
- A warm and supportive work environment
- Competitive compensation package
- Employee discounts on products
- Opportunities for growth as the organization expands
Work Schedule: 6 days a week, 9 AM – 6 PM, with some flexibility required on weekends and holidays during peak seasons.
