Air Travel Expert

2 weeks ago

Jamnagar, Gujarat, India beBeeExcellence Full time ₹ 12,00,000 - ₹ 15,00,000
Flight Specialist Job Opportunity

We are seeking a skilled Flight Specialist to join our team. As a key member of our operations, you will be responsible for managing end-to-end flight bookings, complex itineraries, and high-touch support for our discerning clientele.

This role requires a strong understanding of international travel, fare construction, and route planning. You will work across continents and carriers, ensuring every ticket is issued with precision, every fare is optimized, and every request is handled with discretion and speed.

Responsibilities
  • Manage flight bookings, exchanges, cancellations, and ticket issuance via GDS systems.
  • Handle complex multi-city, international, and round-the-world itineraries.
  • Apply airline fare rules and interline agreements to deliver the best outcomes for clients.
  • Action PNRs in line with defined SLAs and ensure complete documentation across systems.
  • Coordinate fare optimization, refunds, and fare disputes directly with airline partners.
  • Manage special service requests: seat preferences, unaccompanied minors, meals, medical needs, and urgent ticketing issues.
  • Lead Debit Memo Management: Investigate and respond to ADMs with speed and accuracy, identify root causes, and implement preventive measures.
  • Collaborate cross-functionally to reduce ADM occurrences through staff training, documentation, and process improvements.
  • Own BSP and ARC workflows with precision - from airline invoicing to reconciliation and reporting.
Requirements
  • 5+ years of experience in flight ticketing for HNI clients, travel agencies, OTAs, or corporate desks.
  • Proficiency in at least one GDS system (Sabre, Amadeus, Galileo).
  • Deep understanding of international travel, fare construction, and route planning.
  • Expertise with BSP, ARC, PNR management, ticket issuance, and airline invoicing.
  • IATA Foundation or Consultant Certification required.
  • Polished verbal communication, attention to detail, and calm under pressure.
  • Bonus: Experience in luxury travel, private aviation, or VIP ticketing.
About Us

We are a forward-thinking organization that values excellence, innovation, and customer satisfaction. We offer a dynamic work environment, competitive compensation packages, and opportunities for professional growth and development.

Join us in shaping the future of luxury travel and making a difference in the lives of our clients.

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