Service Excellence Manager

1 week ago

Palakkad, Kerala, India beBeeClientServicing Full time ₹ 15,00,000 - ₹ 20,00,000

Job Overview

We are seeking a skilled Client Servicing Professional to manage client relationships, conduct market research, and oversee campaign execution.

About the Role:

  • Client Relationship Management: As the primary point of contact, you will establish and maintain strong relationships with clients, understanding their goals and translating them into actionable plans.
  • Market Research and Analysis: You will conduct thorough market research to provide strategic insights that inform our content strategy.
  • Campaign Execution: With attention to detail and creativity, you will oversee the execution of campaigns, ensuring timely delivery and high-quality results.
  • Communication and Collaboration: You will facilitate clear communication between clients and internal teams, ensuring seamless execution and meaningful partnership.
  • Support Pitches and Presentations: You will support pitches, presentations, and idea approvals, showcasing your skills in presentation and persuasion.
  • Process Improvement: With a focus on efficiency, you will streamline processes to improve productivity and reduce waste.

What We Offer:

  • Collaborative Environment: Direct collaboration with leadership, real exposure, and real impact.
  • Supportive Team Culture: A supportive, creative team that values ideas and solutions.
  • Opportunities for Growth: Quick growth opportunities and fast feedback cycles.
  • Clear Ownership and Autonomy: No rigid hierarchy, no politics, just clear ownership and accountability.
  • Meaningful Work: A role where you don't just manage clients - you build relationships that matter.

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