Technical Design Team Specialist
3 days ago
About the Role
Orange Business Services is seeking a skilled Technical Design Team Specialist to join our team. As a Technical Design Team Specialist, you will be responsible for translating customer requirements into solutions based on our products and services. You will be the technical champion for our customers, ensuring that their needs are met and that our solutions are tailored to their unique requirements.
Key Responsibilities
- Maintain strong communication with our customers and act as their technical advocate within our organization.
- Liaise directly with customers to obtain technical information necessary for successful order validation and project delivery.
- Provide detailed technical information as required for the services being ordered, in line with the high-level customer requirements captured.
- Evaluate service details to ensure they can be delivered, considering factors such as availability, capacity, technical compliance, and regulatory requirements.
- Validate additional validation requests and associated costs.
- Verify access circuit quotes against requested services.
- Deliver additional technical information as required.
- Own and document SLA requirements.
- Resolve technical rejections from SI teams.
- Own the Capture Technical Details step in Gold.
- Respond promptly to customer queries related to assigned orders.
- Ensure secure technical handover from PreSales/SD.
- Contribute to profitability targets.
- Meet or exceed targets set by management regarding order processing, technical clarifications, and personal development.
- Accountable for on-time technical validation and reduction of Lead Time to Connect.
About You
We are looking for a highly skilled and experienced Technical Design Team Specialist who possesses:
- Degree or equivalent in telecommunications or IT field.
- Fluent spoken and written English.
- Experience working with and designing routing protocols.
- Reasonable commercial acumen.
- Excellent communication and interpersonal skills.
- Independent self-starter.
- Can Do attitude and customer focus.
- Team player.
Desirable
- Cisco Certified (or equivalent experience) to CCNA – CCNP preferred.
- Voice/IPT, Messaging, or Security experience beneficial.
- Excellent knowledge of OBS solutions and services.
Experience
- Minimum 3 years technical experience in telecommunications / service provider arena.
-
Interior Design Specialist
2 weeks ago
Gurgaon, Haryana, India Space Matrix Design Consultants Full timeJob Title: Designer (Experience Design Specialist)We are seeking a visionary Interior Designer to join our team at Space Matrix Design Consultants. As an Experience Design Specialist, you will be responsible for crafting immersive and engaging spaces that deeply connect with users and elevate brand connect.Key Responsibilities:Develop and implement design...
-
Senior Technical Designer
13 hours ago
Gurgaon, Haryana, India Space Matrix Design Consultants Full timeJob Title: Technical Senior DesignerJob Summary:We are seeking a highly skilled Technical Senior Designer to join our team at Space Matrix Design Consultants. As a Technical Senior Designer, you will be responsible for designing and developing innovative design solutions for our clients.Key Responsibilities:Design Development:Collaborate with clients,...
-
Technical Design Team Consultant
2 weeks ago
Gurgaon, Haryana, India Orange Business Services Full time{"about_the_role": "As a Technical Design Team Consultant at Orange Business Services, you will be responsible for translating customer requirements into solutions based on our products and services. You will act as the technical champion for our customers, ensuring that their technical needs are met from concept to implementation. Your key responsibilities...
-
Technical Director
12 hours ago
Gurgaon, Haryana, India Binary Semantics Ltd. Full timeJob Title: Technical Director - Java SpecialistJob Summary:We are seeking a Technical Director - Java Specialist to lead our Java development team. The ideal candidate will have strong technical skills in Java, Spring, and AWS Cloud Service.Responsibilities:Contribute to define project plans and supervise development teams by assigning tasks.Identify and...
-
Technical Support Specialist
6 days ago
Gurgaon, Haryana, India 2coms Full timeTechnical Support Specialist OpportunityWe are seeking a skilled Technical Support Specialist to join our team at 2coms in Gurgaon. As a Technical Support Specialist, you will be responsible for providing top-notch technical support to our clients.About the Role:As a Technical Support Specialist, you will be the primary point of contact for our clients,...
-
Technical Support Specialist
2 weeks ago
Gurgaon, Haryana, India Essvee Consultant Full timeJob Title: Technical Support SpecialistEssvee Consultant is seeking a highly motivated and experienced Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:Provide timely and effective technical support to...
-
ServiceNow Technical Specialist
3 days ago
Gurgaon, Haryana, India Cyborgwave Full timeJob Description:Cyborgwave is seeking a skilled ServiceNow Technical Specialist to join our team. As a ServiceNow Technical Specialist, you will be responsible for designing, developing, and implementing ServiceNow applications and solutions to meet the business needs of our organization.Key Responsibilities:Design and Development: Create and manage...
-
Technical Design Team Consultant
7 days ago
Gurgaon, Haryana, India Orange Business Services Full timeAbout the RoleThe Technical Design Team Consultant at Orange Business Services is responsible for translating customer requirements into effective solutions based on our products and services. As the technical champion, you will own the design process from concept to implementation, ensuring seamless customer experiences.Key Responsibilities:Maintain strong...
-
Technical Support Specialist
13 hours ago
Gurgaon, Haryana, India 2coms Full timeJob Title: Technical Support SpecialistJob Description:We are seeking a highly skilled Technical Support Specialist to join our team at 2coms. As a Technical Support Specialist, you will be responsible for providing technical support to our customers, troubleshooting and resolving technical issues, and documenting technical knowledge in our database.Key...
-
Technical Support Specialist
6 days ago
Gurgaon, Haryana, India 2coms Full timeJob Title: Technical Support SpecialistAbout the Role:We are seeking a highly skilled Technical Support Specialist to join our team at 2coms. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:Provide technical support to clients via phone, email, and...
-
Technical Implementation Specialist
1 week ago
Gurgaon, Haryana, India kickyandperky Full timeCompany OverviewKicky & Perky is a renowned handcrafted jewelry brand that combines traditional designs with modern aesthetics. Our focus on quality materials like sterling silver and kundan enables us to offer a diverse range of body jewelry, necklaces, earrings, bracelets, and rings to cater to every style.Job SummaryThis is a full-time on-site role as a...
-
Technical Specialist
1 day ago
Gurgaon, Haryana, India McDermott International Full timeJob Summary: We are seeking a highly skilled Technical Specialist to join our team. The successful candidate will be responsible for the installation, configuration, and maintenance of various hardware and software systems. Key responsibilities include troubleshooting technical issues, providing technical support to employees, and collaborating with...
-
Technical AV Systems Specialist
12 hours ago
Gurgaon, Haryana, India TRICOLOR INDIA SCHAUSPIEL PVT. LTD Full timeAt TRICOLOR INDIA SCHAUSPIEL PVT. LTD, we are seeking an experienced Technical AV Systems Specialist to join our team.Job Overview:The Technical AV Systems Specialist is responsible for designing, implementing, and maintaining high-quality audio-visual systems to support organizational events, presentations, and communication needs.Key...
-
Technical Support Specialist
2 weeks ago
Gurgaon, Haryana, India 2coms Full timeJob Title: Technical Support SpecialistAbout the Role:We are seeking a highly skilled Technical Support Specialist to join our team at 2coms. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:Provide technical support and troubleshooting services to...
-
Technical Support Specialist
1 week ago
Gurgaon, Haryana, India 2coms Full timeTechnical Support Specialist OpportunityWe are seeking a skilled Technical Support Specialist to join our team at 2coms in Gurgaon. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and technical support to our clients.About the Role:Provide technical support to clients via phone, email, and chat.Resolve...
-
Technical Operations Specialist
2 weeks ago
Gurgaon, Haryana, India Cint Full timeTechnical Operations SpecialistCint is seeking a Technical Operations Specialist to join our Platform Operations team. As a key member of our team, you will provide top-notch customer support for our Lucid Marketplace platform users, investigate and resolve customer issues in a professional and timely fashion, and create and review technical...
-
Technical Design Team Consultant
1 week ago
Gurgaon, Haryana, India Orange Business Services Full timeAbout the RoleThe Technical Design Team Consultant is responsible for translating customer requirements into solutions based on Orange Business Services' products and services. This involves acting as the technical owner for all installed customer bases, from concept to quotation and implementation, including technical validation of associated customer...
-
Technical Support Team Lead
2 weeks ago
Gurgaon, Haryana, India Taboola Full timeJob Title: Technical Support Team Lead - AdvertiserTaboola, the world's leading content discovery platform, is seeking a highly skilled Technical Support Team Lead to join our team. As a Technical Support Team Lead, you will be responsible for leading a team of technical support specialists in providing exceptional customer support to our clients.Key...
-
Technical Content Specialist
3 days ago
Gurgaon, Haryana, India Leegality Full timeJob DescriptionWe are seeking a skilled Technical Content Specialist to join our team at Leegality.The ideal candidate will be responsible for creating and maintaining high-quality technical documentation to ensure our users have a seamless experience with our products.Key Responsibilities:Create comprehensive API documentation using OpenAPI specifications...
-
Technical Support Specialist
12 hours ago
Gurgaon, Haryana, India 2coms Full timeTechnical Support Specialist RoleOur company, 2coms, is seeking a skilled Technical Support Specialist to join our team in Gurgaon. As a member of our technical support team, you will be responsible for providing top-notch support to our clients.Key Responsibilities:Provide technical assistance to clients via phone, email, and chat.Troubleshoot and resolve...