
Travel Engagement Specialist
13 hours ago
Job Title: Expert Telecaller
">About the Role:
">The Expert Telecaller will be responsible for making outbound calls to potential customers, providing detailed information about our travel packages, answering customer inquiries, and handling bookings.
">Main Responsibilities:
">- ">
- Making outbound calls to potential customers">
- Providing detailed information about travel packages">
- Answering customer inquiries">
- Handling bookings">
Key Skills and Qualifications:
">- ">
- Excellent Communication Skills:">
- ">
- Tamil, English, Hindi proficiency required">
- Customer Service Experience:">
- ">
- Prior experience in customer service and outbound calling essential">
- Negotiation and Persuasion Skills:">
- ">
- Strong persuasion and negotiation skills required">
- Technical Proficiency:">
- ">
- Proficient in using CRM software and maintaining customer databases">
- Problem-Solving Skills:">
- ">
- Ability to understand the nature of work and solve problems efficiently">
- Team Player:">
- ">
- Ability to work independently and as part of a team">
- Education:">
- ">
- High school diploma or equivalent required; degree in Business Administration or related field preferred">
- Industry Experience:">
- ">
- Experience in the travel and tourism industry beneficial">
- Culture Fit:">
- ">
- Customer-focused and polite attitude required">
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