Experienced Travel Professional Wanted

13 hours ago

Nashik, Maharashtra, India beBeeTravelProfessional Full time ₹ 5,76,000
Role Description

We are seeking an experienced travel professional to act as a liaison between our company and its customers. The successful candidate will be responsible for catering to the travel requirements of clients, with a focus on enhancing their experience and acquiring a dedicated clientele.

  • Manage bookings for domestic and international flights and rail.
  • Provide information on products and services including visa, forex, health regulations, and insurance.
  • Handle refunds and cancellations for domestic and international air tickets.
  • Coordinate ticket issuance with proper deal codes and utilize bonus miles and other rewards.
  • Follow communication scripts when handling different topics.
  • Co-ordinate with clients, internal teams, and external partners.
  • Assist with invoicing and recoveries.
  • Identify customer needs, clarify information, research issues, and provide solutions and/or alternatives.
  • Build sustainable relationships and engage customers by taking extra steps.
Key Responsibilities
  • Effective communication skills along with active listening.
  • Excellent knowledge of computer reservations systems, GDS systems, and e-traveling.
  • Ability to interact, communicate, and negotiate effectively.
  • Ability to multi-task, set priorities, and manage time effectively.
  • Sound knowledge of domestic and international travel trends.
  • Passionate interest in geography and strong domestic and international travel knowledge.
  • Ability to assimilate information and pay close attention to accuracy and detail.
Educational Qualification
  • Graduate with a diploma in travel and tourism preferred.
Experience

Total 3-5 years of relevant experience with a travel management company.

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