Support Operations Associate

11 hours ago


Jamnagar, Gujarat, India beBeeCustomer Full time ₹ 45,00,000 - ₹ 65,00,000

Job Title: Support Operations Associate

About the Role

We are shaping the future of education by delivering exceptional learner experiences. As a Support Operations Associate, you will play a pivotal role in ensuring our learners have a seamless journey.

Key Responsibilities:
  • Coordinate end-to-end program execution - scheduling, tracking and reporting.
  • Collaborate with cross-functional teams to ensure timely delivery of programs.
  • Manage learner onboarding, communication and engagement throughout the program lifecycle.
  • Analyze program data to identify improvement areas and share actionable insights.
  • Serve as the primary point of contact for learners, resolving queries efficiently and effectively.

What We're Looking For:

  • Bachelor's Degree in any field.
  • 0-4 years of experience in customer support, program coordination or operations.
  • Strong analytical skills and proficiency in MS Excel.
  • Excellent verbal and written communication skills.
  • Ability to multitask in a fast-paced environment.

We offer opportunities for growth and development in a dynamic organization.


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