Spanish Quality Analyst Lead

2 weeks ago


Morādābād, Uttar Pradesh, India beBeeQuality Full time ₹ 8,50,000 - ₹ 10,00,000
Job Description

We are seeking a skilled Quality Assurance professional to lead our team in delivering exceptional service. The successful candidate will have strong analytical and problem-solving skills, with the ability to work effectively in a fast-paced environment.

The primary responsibility of this role is to monitor customer issue trends, volume spikes, and case inventory. This involves leading daily team huddles, communicating operational updates, and conducting effective coaching and feedback sessions.

In addition to these responsibilities, the ideal candidate will be able to review and analyze B2B Service Cloud and DOMO reports, share performance metrics weekly, and serve as an escalation point for customer cases.

This is a challenging yet rewarding opportunity for a motivated and organized individual to take on a leadership role and drive process improvements.

Required Skills and Qualifications
  • Proficiency in Microsoft Office and related applications
  • Strong attention to detail and organizational skills
  • Professional demeanor and respect for colleagues and customers
  • Ability to collaborate effectively with internal teams and directors
  • Capable of multitasking and leading in a dynamic environment
Benefits

This role offers a competitive salary and opportunities for growth and development. We are committed to fostering a safe, inclusive, and diverse workplace culture.

Education

A graduate degree is required for this position. Interested candidates should submit their CV for consideration.


  • Quality Analyst

    3 weeks ago


    Morādābād, Uttar Pradesh, India Medvarsity Full time

    Job descriptionJob Title: Quality Manager – Sales, Marketing & Support (EdTech Healthcare)Role OverviewWe are looking for a meticulous Quality Manager to own and elevate customer-facing excellence across our Sales, Marketing, and Support departments. You'll design and enforce quality frameworks, leverage deep CRM expertise to drive data-backed...


  • Morādābād, Uttar Pradesh, India Mphasis Full time

    Job Title: Lead Generation AnalystExperience: 4 - 5 YearsLocation: Bengaluru and PuneTeam: Marketing - Lead Gen & ResearchJob Summary:As a Lead Generation Analyst at Mphasis, you will be a key member of the Lead Generation team, responsible for generating Sales Qualified Leads (SQLs) and creating new business opportunities across a defined set of strategic...


  • Morādābād, Uttar Pradesh, India beBeeQualityAnalyst Full time ₹ 8,00,000 - ₹ 15,00,000

    Job Title:Quality Analyst Job Description We are seeking an experienced and skilled Quality Analyst to join our team. The ideal candidate will have a strong background in quality assurance and the ability to effectively analyze data to improve business outcomes.The successful candidate will be responsible for auditing calls, chats, and email interactions to...


  • Morādābād, Uttar Pradesh, India beBeeQuality Full time ₹ 1,50,00,000 - ₹ 2,00,00,000

    Multiple job openings are available across various roles in mortgage and quality departments.Available Positions:Mortgage UnderwriterChargeback Quality Senior Team LeadChargeback Quality AnalystMortgage Quality AnalystVarying levels of experience are required for different roles, but candidates must possess relevant skills and expertise.Key Skills Include:...


  • Morādābād, Uttar Pradesh, India beBeeBusiness Full time ₹ 1,00,00,000 - ₹ 1,50,00,000

    Key Business Intelligence RoleThe Key Business Intelligence role involves driving strategic decision-making through actionable insights. We seek a highly skilled Business Intelligence Analyst to play a key role in building and maintaining our data infrastructure.The ideal candidate will have strong technical skills in SQL, Python, and data pipelines, as well...


  • Morādābād, Uttar Pradesh, India beBeeSoftware Full time ₹ 15,00,000 - ₹ 20,00,000

    Job OpportunityAs a Lead Quality Assurance Engineer, you will be responsible for leading the development and implementation of quality assurance processes to ensure high-quality software products.Manage the QA delivery process and provide regular feedback to the team for continuous improvement.Ensure all development tasks meet quality criteria through...


  • Morādābād, Uttar Pradesh, India beBeeQuality Full time ₹ 15,09,184 - ₹ 19,98,280

    Quality Assurance ProfessionalWe are seeking a proactive Quality Assurance Professional to uphold and enhance our world-class quality standards. The ideal candidate will be the guardian of our product quality, responsible for ensuring that all processes and outputs meet stringent internal and international specifications.Conduct Incoming, In-Process, and...

  • Data Quality Analyst

    2 weeks ago


    Morādābād, Uttar Pradesh, India beBeeMachineLearning Full time US$ 960 - US$ 2,400

    AI and Machine Learning SpecialistThis freelance task-based role is designed for individuals seeking supplemental income. The ideal candidate will have strong logical and analytical skills to assess data and provide valuable insights.The main responsibilities include reviewing data, assessing its quality, and providing actionable recommendations for...


  • Morādābād, Uttar Pradesh, India beBeeQuality Full time ₹ 18,00,000 - ₹ 23,00,000

    Job OverviewWe are seeking a seasoned Quality Assurance Team Lead to oversee our quality assurance function and manage high-performing teams. This leadership role requires strong analytical skills, insurance domain expertise, and the ability to work closely with stakeholders across geographies.About the Role:Manage a team of experienced Sr. Quality Assurance...


  • Morādābād, Uttar Pradesh, India beBeeQualityLeader Full time ₹ 1,00,00,000 - ₹ 1,50,00,000

    Job OpportunityWe are seeking an experienced leader to head our quality engineering team in the fintech and banking domain.This is a senior leadership position requiring expertise in Agile and DevOps testing strategies, transformation initiatives, and team scaling.Ideal Candidate Profile:More than 18 years of experience in quality engineering/test...