Support Specialist

2 weeks ago

Morādābād, Uttar Pradesh, India beBeeCustomerService Full time ₹ 18,00,000 - ₹ 25,00,000

Role:

A Customer Service Representative plays a pivotal role in providing exceptional support to customers, ensuring their satisfaction and loyalty.

Key Responsibilities
  • Engage with prospective students to generate leads: Assess and qualify leads based on their interest and fit for our courses.
  • Develop meaningful relationships with prospective students by offering valuable information on course details, benefits, and career opportunities.
  • Collaborate closely with the Sales Team to ensure seamless transition of qualified leads and smooth conversion into enrolled students.
Skills and Qualifications

To excel in this role, you will need strong communication skills, excellent problem-solving abilities, and a customer-centric approach.

You should be able to work effectively in a team environment, prioritizing tasks and managing multiple projects simultaneously.

Benefits

We offer a comprehensive training program, designed to equip you with the skills and knowledge needed to succeed in this role.

In addition, you will have access to ongoing professional development opportunities, enabling you to continue growing and learning throughout your career.

Why Join Us?

As a valued member of our team, you can expect a dynamic and supportive work environment, where your contributions are recognized and valued.

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