Office Support Specialist

1 day ago


Noida, Uttar Pradesh, India beBeeSpecialist Full time ₹ 9,00,000 - ₹ 12,00,000

Job Title: Office Support Specialist

We are seeking an experienced Office Support Specialist to join our team. As a key member of our support team, you will be responsible for providing technical expertise and excellent support for our Microsoft 365 product applications.

  • Provide Level 2 application support and incident management for our global user community.
  • Work closely with Level 1/1.5 support teams to resolve issues efficiently.
  • Evaluate and escalate complex issues to Level 3 engineers or vendors as needed.

About the Role:

This is a fantastic opportunity for someone who is passionate about delivering exceptional customer service and has a strong background in troubleshooting enterprise Windows, Mac, and iOS environments, as well as MS Office 365 applications.

  • Experience supporting Outlook and native email clients, with deep knowledge of delegation, shared mailbox access, PST migrations, online archives, and related enterprise environment issues.
  • Knowledge of Microsoft Exchange Admin Center and delegation permissions is highly desirable.

Requirements:

  • Bachelor's/Master's degree in Computer Science Engineering/Technology.
  • Technical certifications would be an added advantage.

Working Conditions:

This role requires flexible work hours due to the need to support a global user community. You will be working independently as part of a virtual, geographically dispersed team, bringing a sense of urgency to tasks at hand.



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