Senior Operations Manager
2 days ago
Job Title: Senior Operations Manager
Location: Mohali (Onsite)
Working Days: 2 alternative working Saturdays in every month, rest 5 days a week
About the Company:
DNA Growth is a leading professional services firm that specializes in offering business planning and virtual CFO solutions to clients in North America and the MENA region.
Our Business:
We combine people, processes, and technology to empower our clients' growth and success. Our team of experts works closely with clients to understand their unique needs and develop tailored solutions to drive their business forward.
The Role:
- Predict resources needed to achieve objectives and manage resources effectively and efficiently.
- Develop a detailed project plan to monitor and track progress.
- Manage changes to the project scope, schedule, and costs using appropriate verification techniques.
- Provide regular project updates to various stakeholders about strategy, adjustments, and progress.
- Report and escalate issues to management as needed.
- Build and maintain strong relationships with clients and relevant stakeholders.
- Create and maintain comprehensive project documentation.
- Delegate tasks based on junior staff members' individual strengths, skill sets, and experience levels.
- Develop comprehensive project plans for clients and internal stakeholders.
- Design spreadsheets, diagrams, and process maps to document needs.
- Measure project performance to identify areas for improvement.
- Perform administrative tasks such as answering phones, routing calls, filing records, and preparing for meetings.
- Acknowledge minutes from meetings accurately.
- Utilize software tools including word processing, spreadsheets, databases, and presentation software.
- Analyze incoming communications and distribute them as necessary.
- Support senior team members in their roles.
- Open, sort, and distribute incoming faxes, emails, and other correspondence.
- Offer general administrative support.
- Required Skills:
- Excellent client-facing and internal communication skills.
- Excellent written and verbal communication skills.
- Solid organizational skills, including attention to detail and multitasking abilities.
- Strong working knowledge of Microsoft Office.
- Bachelor's or Master's Degree in an appropriate field or equivalent work experience.
- Experience with project management software tools.
Compensation: The estimated salary for this role is ₹1,200,000 per annum.
Why Join Us? At DNA Growth, we offer a dynamic work environment, opportunities for growth and development, and a competitive compensation package.
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