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Supply Chain Operations Manager

1 month ago

Mohali, Punjab, India ZOUMA CREATIVE STUDIO PVT LTD Full time
Job Title: Supply Chain Operations Manager

We are seeking an experienced Supply Chain Operations Manager to oversee the end-to-end supply chain operations for our UK-based clients.

About the Role
  • This role will be responsible for managing procurement, inventory management, warehousing, and distribution processes to ensure timely delivery of products and services.
  • You will work closely with cross-functional teams to drive supply chain efficiency and effectiveness.
  • The ideal candidate will have strong analytical skills, a deep understanding of supply chain processes, and experience working in a UK supply chain context.
Key Responsibilities
  1. Supply Chain Management:
    • Oversee end-to-end supply chain operations for UK-based clients, including procurement, inventory management, warehousing, and distribution.
    • Monitor and analyze supply chain performance, identifying areas for improvement in cost, quality, and efficiency.
    • Ensure compliance with UK regulations and standards, including those related to transportation, customs, and logistics.
  2. Procurement & Vendor Management:
    • Manage relationships with key suppliers, vendors, and service providers to ensure the timely and cost-effective supply of goods.
    • Conduct regular supplier evaluations, negotiate contracts, and monitor supplier performance.
    • Ensure the procurement process is streamlined, cost-effective, and aligned with organizational goals.
  3. Logistics & Distribution:
    • Coordinate transportation and logistics activities to ensure timely and accurate delivery of goods to clients and customers.
    • Work with logistics partners to resolve any issues related to delivery delays, damages, or customs clearance.
    • Monitor stock levels and reorder goods as necessary to avoid stockouts or overstocking.
  4. Inventory Management:
    • Maintain accurate inventory records, perform regular stock audits, and ensure optimal stock levels to meet demand without incurring excess costs.
    • Use forecasting tools and demand data to predict inventory needs and plan reorders efficiently.
    • Coordinate with warehouses to ensure smooth stock movement and handling.
  5. Order Processing & Fulfillment:
    • Ensure that customer orders are processed accurately and in a timely manner, coordinating with sales, logistics, and warehouse teams.
    • Oversee the order fulfillment process, from order receipt to delivery, ensuring customer satisfaction and on-time delivery.
    • Address any customer or internal queries related to orders, stock, or delivery.
  6. Reporting & Analytics:
    • Generate regular supply chain reports for senior management, including inventory levels, procurement costs, order statuses, and supplier performance.
    • Analyze data to identify trends, forecast demand, and recommend improvements to optimize supply chain operations.
    • Develop KPIs to monitor the efficiency and effectiveness of supply chain processes.
  7. Risk Management:
    • Identify potential risks in the supply chain and develop mitigation strategies to prevent disruptions (e.g., supplier delays, transportation issues, or regulatory changes).
    • Stay updated on UK-specific regulations, market conditions, and industry best practices to manage potential risks proactively.

The ideal candidate will have a Bachelor's degree in Supply Chain Management, Logistics, Business Administration, or a related field. Professional certifications (e.g., APICS, CIPS) are a plus.

A minimum of 2-4 years of experience in supply chain management, logistics, or procurement is required, preferably in a UK-based or international supply chain environment. Experience in dealing with UK suppliers, transportation regulations, and logistics is essential.

The salary for this position is £55,000 - £65,000 per annum, depending on experience, and includes a comprehensive benefits package. We offer opportunities for professional growth and advancement within the supply chain and operations field.