Customer Service Expert – Banking Process

1 day ago


Navi Mumbai Thane Mumbai City, India beBeeBanking Full time

We are seeking a Banking Process Customer Service Expert to join our team. This role involves handling inbound and outbound calls related to banking queries.

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  • Key Responsibilities:
  • Handle customer inquiries, transactions, and service issues in a professional manner.
  • Assist customers with account-related matters, providing accurate information and resolving complaints efficiently.
  • Ensure customer satisfaction by maintaining high service quality standards.
  • Follow company protocols and compliance standards strictly.

Requirements:

  • Qualification: HSC (12th pass) / Graduate (Any Stream)
  • Experience: Freshers & Experienced candidates welcome
  • Communication: Excellent English communication skills (verbal & written)
  • Location: Candidates must be based in Mumbai or willing to relocate

Benefits:

  • Growth opportunities in the BFSI domain
  • Professional work environment
  • Paid training provided
  • PF, ESIC & other statutory benefits

How to Apply:

Interested candidates can share their updated resume or contact us directly.



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