Customer Service Executive – Banking Process

4 weeks ago

Thane Navi Mumbai Mumbai City, India Deepak Kushal Kunder ( Proprietor of Vibrantzz Management Services) Full time
Job Description

Job Title:

Customer Service Executive Banking Process (BPO)

Job Location:

Mumbai

Job Type:

Full-Time | Night Shift | Rotational Shift

Job Description:

We are hiring Customer Service Executives for a leading Banking Process in a reputed BPO. If you're passionate about customer service and looking to grow in the banking domain, this is the opportunity for you

Key Responsibilities:

- Handle inbound and outbound calls related to banking queries.
- Assist customers with account-related inquiries, transactions, and service issues.
- Provide accurate information and resolve customer complaints efficiently.
- Ensure customer satisfaction and maintain high service quality standards.
- Follow company protocols and compliance standards strictly.

Shift Details:

- Shift: Night Shift (US/UK Hours)
- Timings: Rotational
- Week Offs: Rotational
- Transport: Pick-up & Drop facility available (within specified limits)

Salary:

- Up to 40,000 In-Hand (Based on experience and skill set)
- Additional incentives and night shift allowance as applicable

Eligibility Criteria:

- Qualification: HSC (12th pass) / Graduate (Any Stream)
- Experience: Freshers & Experienced candidates are welcome
- Communication: Excellent English communication skills (verbal & written)
- Location: Candidates must be based in Mumbai or willing to relocate

Benefits:

- Growth opportunities in the BFSI domain
- Professional work environment
- Transport facility (Pick-up & Drop)
- Paid training provided
- PF, ESIC & other statutory benefits

How to Apply:

Interested candidates can share their updated resume or contact us directly at WhatsApp - 7045288819 / Calling No - 9137234426 .

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