
Customer Service Executive
4 days ago
Job Description
Are you ready to be a part of one of the world's most trusted banking processes
We are hiring for the International US Banking Customer Service process at our Malad and Thane locations. This role is your gateway to a global career where every conversation makes a difference.
Work Location: Malad & Thane (Work from Office)
Salary: Up to 35,000 in-hand (based on experience & last drawn)
Shift Window: US Shift 5:30 PM to 10:30 AM (9 working hours)
Schedule: 5 working days and 2 rotational week-offs
What You'll Be Doing
- Be the first point of contact for US banking customers
- Handle account-related queries, transactions, and service requests
- Provide clear, compliant, and customer-friendly solutions
- Maintain high accuracy and adhere to international banking standards
- Deliver service excellence while working in a fast-paced, professional environment
Who We're Looking For
- HSC / Graduate with at least 1 year of International BPO experience (Banking preferred)
- Strong English communication (both written & spoken)
- Good logical thinking and problem-solving ability
- Open to working in night shifts (US Process)
- Must have all educational and employment documents
Why Choose This Role
- Salary package up to 35,000 in-hand + performance incentives
- Training and development in global banking customer service
- Medical & insurance benefits for added security
- A stable career path with growth in the banking domain
- Opportunity to work with one of the leading US banking processes
How to Apply:
Send your updated resume to [Confidential Information] or call 8369871512
Your journey into global banking starts here take the step today
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