Hiring Customer Service Representative

21 hours ago


Surat, Gujarat, India beBeeCustomerService Full time ₹ 30,00,000 - ₹ 50,00,000
Telebanker Job Description

As a Telebanker, you will play a crucial role in delivering exceptional customer service and support to clients.

Key responsibilities include answering inbound calls, assisting with banking inquiries and transactions, making outbound calls to promote banking products and services, providing accurate information about account balances, loan details, interest rates, and branch locations, handling customer complaints, and escalating complex issues when necessary.

  • Strong communication and interpersonal skills are required for this role.
  • Prior experience in a customer service or banking call center environment is preferred.
  • Basic computer literacy and knowledge of banking systems is an advantage.

In order to succeed as a Telebanker, you should possess the ability to multitask, handle pressure in a fast-paced environment, and maintain customer records and log all interactions in the CRM system.



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