Global Advertiser Success Manager, AST

1 day ago


Bengaluru, Karnataka, India ADCI - Karnataka Full time
About the Role

We are seeking a seasoned leader to join our Advertiser Success Team as a Sr. Ad Success Manager, AST. In this role, you will be responsible for setting up and scaling relevant programs, improving performance of existing programs, leading and motivating a large team, hiring and mentoring talent, influencing Product and Engineering on product requirements, and working effectively with stakeholders across time zones and functions.

This is an opportunity to scale a global program with the potential for explosive growth, standing at the intersection of e-commerce and advertising. You will work closely with Advertisers, Account Managers, Account Executives, and Product & Program Managers to champion the voice of customers in the organization and influence product road maps to enhance customer experience and help them improve their business through advertising.

Main Responsibilities

• Build and scale programs that eliminate barriers to Advertiser success and help grow their business.

• Coach Managers and ad success specialists to develop advertising solutions that will deliver high impact.

• Define metrics to help improve advertising solutions, provide insights to Sales teams, and grow business. Prepare weekly / quarterly reviews, business documents.

• Set stretch goals and deliver against them on a weekly, monthly, quarterly, and yearly basis.

• Hire, groom, and grow team members.

About the Team

Amazon has a portfolio of advertising products across Search and Display advertising. The Advertiser Success Team has functional expertise in campaign optimization, account management, market analysis, and program management. You will work with Advertisers, Account Managers, Account Executives, and Product & Program Managers to champion the voice of customers in the organization and influence product road maps to enhance customer experience and help them improve their business through advertising.

Requirements

- Bachelor's degree
- Experience analyzing data and best practices to assess performance drivers
- Experience influencing internal and external stakeholders
- Experience with sales CRM tools such as Salesforce or similar software
- Experience in digital advertising and client-facing roles with a focus on data analysis

PREFERRED QUALIFICATIONS

- Knowledge of digital advertising or search advertising or analytics solutions (e.g. Google Analytics)
- Experience with annual brand and media planning
- MBA

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