IT Support and Service Delivery Professional
7 days ago
IT Service Desk Team LeaderThe IT Service Desk is the first point of contact for IT-related inquiries, incidents, and service requests. As a Team Leader, you will oversee the overseas operations, ensuring timely and efficient support to our customers.Key Responsibilities:Ticket Management: Record, log, and assign tickets in the ITSM/ticketing system to ensure prompt resolution of issues.Team Leadership: Supervise a remote team of Service Desk Engineers (L1/L2), balancing workloads, providing shift coverage planning, and fostering a collaborative environment.Operations & Reporting: Monitor SLA performance, produce reports, and suggest automation improvements to enhance efficiency and productivity.CUSTOMER SERVICE: Communicate professionally with customers, handle escalated concerns, and support the Service Desk Manager in client-facing reviews.Requirements & Qualifications:Must-Have:4–6 years of IT support/service desk experience, preferably in a lead or supervisory role.Prior experience in ITIL Foundation certification and ITSM/ticketing systems.Strong knowledge of Microsoft 365, Windows/macOS, networking basics, and endpoint tools.Nice-to-Have:MSP/Managed IT Services background.Familiarity with RMM and automation tools.What We Offer:A dynamic work environment that encourages collaboration, innovation, and growth. We provide opportunities for professional development, training, and career advancement.We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated individual with excellent communication skills, we encourage you to apply.
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Financial Service Professional
5 days ago
Tirupati, India beBeeAccountant Full timeJob Title: Junior Financial AuditorAurora Financials is seeking a skilled financial auditor to manage client workflows and provide high-quality services. As a Junior Financial Auditor, you will be responsible for ensuring deadlines are met and delivering excellent results.Key responsibilities include:Communicating insightful analysis to senior staff and...
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Tirupati, India MyRemoteTeam Inc Full timeWe're Hiring: Expert for AI Model Evaluation – Internal IT/HR Operations (Utilities/Energy) We are looking for an experienced professional with deep expertise in internal IT or HR operations within large Utilities/Energy companies to help review and validate AI prompts used to train AI agents. This is a unique opportunity to work on a cutting-edge project...
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Service Delivery Expert
7 days ago
tirupati, India beBeeDelivery Full timeJob Title:A Service Delivery Expert is required to own key service relationships, deliver service assurance and provide consultancy.This role focuses on delivering Service Operation Centre (SOC) services for customers. Experience with SOC, Security Information and Event Management (SIEM) systems and understanding of Cyber security are essential.Prepare...
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Expert Service Delivery Specialist
1 week ago
Tirupati, India beBeeService Full timeReimagining Service ExcellenceWe're champions for businesses of all sizes, and proud to be a fast-growing scale-up taking on the ambitious goal of delivering smarter payments and financial services solutions that accelerate cash flow, help get paid faster, and give a better understanding of finances.We're hard at work building tools to make it happen. With...
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Expert IT Service Management Professional
1 week ago
Tirupati, India beBeeServiceManagement Full timeJob Title: IT Service Management ExpertThis is an exciting opportunity to join our team as a seasoned IT Service Management Expert. As part of our organization, you will play a pivotal role in providing expert-level support and guidance on the implementation and customization of ServiceNow ITSM and other associated modules.In this challenging yet rewarding...
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Service Delivery Business Leader
3 days ago
Tirupati, India beBeeCyber Full timeAs a Service Delivery Manager, you will own the key service delivery relationship with our customers. You will deliver excellence in service assurance, liaise with internal technical staff on their behalf, provide generalist cyber consultancy, and assist with uncovering growth opportunities through new or product upgrades.This role focuses on delivering SOC...
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Senior Quality Assurance Engineer
6 days ago
Tirupati, India Delivery Hero Full timeAbout Delivery Hero India:Delivery Hero India is part of Delivery Hero Group, the world’s leading local delivery platform. We operate in over 70+ countries worldwide, powered by tech but driven by people. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.Key...
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Senior Quality Assurance Engineer
6 days ago
Tirupati, India Delivery Hero Full timeAbout Delivery Hero India:Delivery Hero India is part of Delivery Hero Group, the world’s leading local delivery platform. We operate in over 70+ countries worldwide, powered by tech but driven by people. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.Key...
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Program Delivery Specialist
6 days ago
Tirupati, India beBeeLearner Full timeProgram Coordinator Job OpportunityJob Role OverviewAs a vital member of the Learning and Service Delivery team, you will play a key role in ensuring the smooth operation of our programs. Your primary responsibility will be to provide exceptional learner support by addressing inquiries, guiding learners through their program journey, and resolving issues in...
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SAP Service Delivery Specialist
2 weeks ago
Tirupati, India beBeeServiceManagement Full timeSAP Service Management Functional JobIn the realm of SAP S/4HANA, Service Management is a pivotal component in customer management. We are seeking a skilled professional with experience in managing service processes including:Creating and tracking notifications for complaints, service requests, and detected problems.Prioritizing and classifying notifications...