Service Delivery Expert

Reimagining Service ExcellenceWe're champions for businesses of all sizes, and proud to be a fast-growing scale-up taking on the ambitious goal of delivering smarter payments and financial services solutions that accelerate cash flow, help get paid faster, and give a better understanding of finances.We're hard at work building tools to make it happen. With...

**IT Service Management Specialist**As a key member of our team, you will be responsible for overseeing the Freshservice platform and ensuring its seamless integration with other enterprise tools. This role requires a strong understanding of ITIL best practices and service management principles.Configure and maintain Freshservice modules to meet business...

Expert Digital Transformation AdvisorThe role requires an expert in digital transformation to provide advisory support to clients. This involves assessing current digital capabilities, designing and implementing digital strategies, and building institutional capacity to deliver inclusive financial services.Key Responsibilities:Assess current digital...

Customer Support Representative Job Description: Deliver exceptional customer service through various communication channels, providing timely and effective solutions to resolve customer issues. Maintain accurate records of customer interactions in our CRM system.Key Responsibilities:1. Respond to customer inquiries via email, chat, and phone.2. Provide fast...

Job Title: IT Service Management ExpertThis is an exciting opportunity to join our team as a seasoned IT Service Management Expert. As part of our organization, you will play a pivotal role in providing expert-level support and guidance on the implementation and customization of ServiceNow ITSM and other associated modules.In this challenging yet rewarding...

As a Service Delivery Manager, you will own the key service delivery relationship with our customers. You will deliver excellence in service assurance, liaise with internal technical staff on their behalf, provide generalist cyber consultancy, and assist with uncovering growth opportunities through new or product upgrades.This role focuses on delivering SOC...

About Delivery Hero India:Delivery Hero India is part of Delivery Hero Group, the world’s leading local delivery platform. We operate in over 70+ countries worldwide, powered by tech but driven by people. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.Key...

About Delivery Hero India:Delivery Hero India is part of Delivery Hero Group, the world’s leading local delivery platform. We operate in over 70+ countries worldwide, powered by tech but driven by people. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.Key...

Lead Solutions ArchitectDrive technical project delivery with innovative solutions, exceptional leadership, and a passion for design.The ideal candidate will have 10+ years of IT experience, with 3+ years in project/delivery management. They must have a strong technical background, prior experience as a developer, solution architect, or tech lead, and be...

Product Delivery Expert WantedWe are looking for an expert to collaborate with stakeholders, articulate problem statements, and employ elicitation techniques to define clear requirements. The ideal candidate will anticipate future requirements and develop business cases for proposed system enhancements, creating and maintaining product delivery artifacts...