Customer Service Delivery Expert

Job Title:A Service Delivery Expert is required to own key service relationships, deliver service assurance and provide consultancy.This role focuses on delivering Service Operation Centre (SOC) services for customers. Experience with SOC, Security Information and Event Management (SIEM) systems and understanding of Cyber security are essential.Prepare...

Reimagining Service ExcellenceWe're champions for businesses of all sizes, and proud to be a fast-growing scale-up taking on the ambitious goal of delivering smarter payments and financial services solutions that accelerate cash flow, help get paid faster, and give a better understanding of finances.We're hard at work building tools to make it happen. With...

**IT Service Management Specialist**As a key member of our team, you will be responsible for overseeing the Freshservice platform and ensuring its seamless integration with other enterprise tools. This role requires a strong understanding of ITIL best practices and service management principles.Configure and maintain Freshservice modules to meet business...

As a Service Delivery Manager, you will own the key service delivery relationship with our customers. You will deliver excellence in service assurance, liaise with internal technical staff on their behalf, provide generalist cyber consultancy, and assist with uncovering growth opportunities through new or product upgrades.This role focuses on delivering SOC...

Job Title: IT Service Management ExpertThis is an exciting opportunity to join our team as a seasoned IT Service Management Expert. As part of our organization, you will play a pivotal role in providing expert-level support and guidance on the implementation and customization of ServiceNow ITSM and other associated modules.In this challenging yet rewarding...

Expert Digital Transformation AdvisorThe role requires an expert in digital transformation to provide advisory support to clients. This involves assessing current digital capabilities, designing and implementing digital strategies, and building institutional capacity to deliver inclusive financial services.Key Responsibilities:Assess current digital...

About Delivery Hero India:Delivery Hero India is part of Delivery Hero Group, the world’s leading local delivery platform. We operate in over 70+ countries worldwide, powered by tech but driven by people. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.Key...

About Delivery Hero India:Delivery Hero India is part of Delivery Hero Group, the world’s leading local delivery platform. We operate in over 70+ countries worldwide, powered by tech but driven by people. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.Key...

Experience the Excitement of Delivering Exceptional Customer Service as a Representative with our Fast-Growing StartupAs a valued member of our dynamic team, you will play a crucial role in helping our clients achieve their customer service goals through the effective use of our innovative AI-powered platform.

SAP Service Management Functional JobIn the realm of SAP S/4HANA, Service Management is a pivotal component in customer management. We are seeking a skilled professional with experience in managing service processes including:Creating and tracking notifications for complaints, service requests, and detected problems.Prioritizing and classifying notifications...