Current jobs related to Customer Success Manager - new delhi - HireBloc

  • Customer Success Manager

    2 months ago

    New Delhi, India Zeca Tech Full time

    OverviewThe Customer Success Manager plays a crucial role in ensuring customer satisfaction and retention within the organization. They are responsible for establishing strong relationships with customers understanding their needs and providing solutions to ensure their success with the companys products or services. This role is vital in driving customer...

  • Customer Success Manager

    1 month ago

    new delhi, India Zeca Tech Full time

    OverviewThe Customer Success Manager plays a crucial role in ensuring customer satisfaction and retention within the organization. They are responsible for establishing strong relationships with customers understanding their needs and providing solutions to ensure their success with the companys products or services. This role is vital in driving customer...

  • Customer Success Manager

    3 weeks ago

    new delhi, India Zeca Tech Full time

    Overview The Customer Success Manager plays a crucial role in ensuring customer satisfaction and retention within the organization. They are responsible for establishing strong relationships with customers understanding their needs and providing solutions to ensure their success with the companys products or services. This role is vital in driving customer...

  • Customer Success Manager

    3 weeks ago

    New Delhi, India Proactive Data Systems Pvt. Ltd. Full time

    Job Description Customer Success Manager Job Role Customer Success Manager Job Description The Customer Success Executive will be responsible to ensure that the Company takes its Cisco Software Customers successfully through the Land Adopt Expand Renew GU1 journey. The candidate will be responsible for carrying out the doentation for benchmarking and...

  • Customer Success Manager

    1 month ago

    new delhi, India Proactive Data Systems Pvt. Ltd. Full time

    Job Description Customer Success ManagerJob RoleCustomer Success ManagerJob DescriptionThe Customer Success Executive will be responsible to ensure that the Company takes its Cisco Software Customers successfully through the Land Adopt Expand RenewGU1 journey. The candidate will be responsible for carrying out the doentation for benchmarking...

  • Customer Success Manager

    3 weeks ago

    new delhi, India Proactive Data Systems Pvt. Ltd. Full time

    Job Description Customer Success Manager Job Role Customer Success ManagerJob Description The Customer Success Executive will be responsible to ensure that the Company takes its Cisco Software Customers successfully through the Land Adopt Expand RenewGU1 journey. The candidate will be responsible for carrying out the doentation for...

  • Customer Success Manager

    2 months ago

    New Delhi, India Proactive Data Systems Pvt. Ltd. Full time

    Job Description Customer Success ManagerJob RoleCustomer Success ManagerJob DescriptionThe Customer Success Executive will be responsible to ensure that the Company takes its Cisco Software Customers successfully through the Land Adopt Expand RenewGU1 journey. The candidate will be responsible for carrying out the doentation for benchmarking...

  • Customer Success Manager

    2 months ago

    New Delhi, India Proactive Data Systems Pvt. Ltd. Full time

    Job DescriptionJob Description – Customer Success ManagerJob RoleCustomer Success ManagerJob DescriptionThe Customer Success Executive will be responsible to ensure that the Company takes its Cisco Software Customers successfully through the Land – Adopt – Expand – Renew[GU1]  journey. The candidate will be responsible for carrying out the...

  • Customer success manager

    6 days ago

    New Delhi, India Fundamento Full time

    About Fundamento Fundamento is an AI voice bot for enterprise contact centres. Purpose-built for enterprises, particularly in the financial services industry, Fundamento’s AI voice bot can handle complex customer conversations with its best-in-class entity extraction models. Fundamento is a Google-funded company and is working extensively with companies...

  • Customer Success Manager

    2 months ago

    New Delhi, India Proactive Data Systems Pvt. Ltd. Full time

    Job DescriptionCustomer SuccessManagerJobRoleCustomerSuccess ManagerJobDescriptionTheCustomer Success Executive will be responsible to ensure that theCompany takes its Cisco Software Customers successfully throughthe Land Adopt ExpandRenewGU1 journey. The candidate will beresponsible for carrying out the doentation for benchmarking andmeasuring Customer...

  • Customer Success Manager

    1 week ago

    New Delhi, India Fundamento Full time

    About FundamentoFundamento is an AI voice bot for enterprise contact centres. Purpose-built for enterprises, particularly in the financial services industry, Fundamento’s AI voice bot can handle complex customer conversations with its best-in-class entity extraction models. Fundamento is a Google-funded company and is working extensively with companies...

  • Customer success manager

    1 week ago

    New Delhi, India Fundamento Full time

    About FundamentoFundamento is an AI voice bot for enterprise contact centres. Purpose-built for enterprises, particularly in the financial services industry, Fundamento’s AI voice bot can handle complex customer conversations with its best-in-class entity extraction models. Fundamento is a Google-funded company and is working extensively with companies...

  • Customer Success Manager

    1 week ago

    new delhi, India Fundamento Full time

    About FundamentoFundamento is an AI voice bot for enterprise contact centres. Purpose-built for enterprises, particularly in the financial services industry, Fundamento’s AI voice bot can handle complex customer conversations with its best-in-class entity extraction models. Fundamento is a Google-funded company and is working extensively with companies...

  • Customer Success Manager

    2 months ago

    New Delhi, India Zeca Tech Full time

    OverviewThe CustomerSuccess Manager plays a crucial role in ensuring customersatisfaction and retention within the organization. They areresponsible for establishing strong relationships with customersunderstanding their needs and providing solutions to ensure theirsuccess with the companys products or services. This role is vitalin driving customer loyalty...

  • Customer Success Manager

    1 week ago

    New Delhi, India Fundamento Full time

    About Fundamento Fundamento is an AI voice bot for enterprise contact centres. Purpose-built for enterprises, particularly in the financial services industry, Fundamento’s AI voice bot can handle complex customer conversations with its best-in-class entity extraction models. Fundamento is a Google-funded company and is working extensively with companies...

  • Customer Success Manager

    2 months ago

    New Delhi, India MyClassboard Full time

    About Us: India's premier School Management Software, streamlining administration, learning, andcommunication. It features student information management, fee tracking, and assessments.Connects educators, parents, and students for seamless collaboration and efficient operations.Job Purpose: As a Customer Success Manager, you will be responsible for Managing...

  • Customer Success Manager

    1 week ago

    New Delhi, India Fundamento Full time

    About FundamentoFundamento is an AI voice bot for enterprise contact centres. Purpose-built for enterprises, particularly in the financial services industry, Fundamento’s AI voice bot can handle complex customer conversations with its best-in-class entity extraction models. Fundamento is a Google-funded company and is working extensively with companies...

  • Customer Success Manager

    1 week ago

    New Delhi, India Fundamento Full time

    About FundamentoFundamento is an AI voice bot for enterprise contact centres. Purpose-built for enterprises, particularly in the financial services industry, Fundamento’s AI voice bot can handle complex customer conversations with its best-in-class entity extraction models. Fundamento is a Google-funded company and is working extensively with companies...

  • Customer Success Manager

    1 week ago

    New Delhi, India Fundamento Full time

    About Fundamento Fundamento is an AI voice bot for enterprise contact centres. Purpose-built for enterprises, particularly in the financial services industry, Fundamento’s AI voice bot can handle complex customer conversations with its best-in-class entity extraction models. Fundamento is a Google-funded company and is working extensively with companies...

  • Customer Success Manager

    1 week ago

    new delhi, India Fundamento Full time

    About FundamentoFundamento is an AI voice bot for enterprise contact centres. Purpose-built for enterprises, particularly in the financial services industry, Fundamento’s AI voice bot can handle complex customer conversations with its best-in-class entity extraction models. Fundamento is a Google-funded company and is working extensively with companies...

Customer Success Manager

2 months ago

new delhi, India HireBloc Full time
Overview:The role of aCustomer Success Manager in the fashion industry is pivotal indriving customer satisfaction and retention. The individual willplay a crucial part in nurturing client relationships understandingtheir needs and ensuring that the company delivers on its promises.The Customer Success Manager will act as a liaison between theorganization and its fashion industry clients advocating for theirneeds and ultimately contributing to business growth andsuccess.KeyResponsibilities:
  • Develop andmaintain strong relationships with fashion industryclients
  • Understand client goals and effectivelycommunicate how the company can supportthem
  • Drive customer satisfaction and ensuresuccessful adoption of products orservices
  • Monitor client accounts to identifypotential issues and proactively addressthem
  • Collaborate with internal teams to ensuretimely and successful delivery of solutions toclients
  • Identify opportunities for upselling orcrossselling based on client needs
  • Conductregular checkins and business reviews with clients to assesssatisfaction and identify areas forimprovement
  • Be the primary point of contact forany postsales activities and issue resolution for fashion industryclients
  • Provide insights and feedback tointernal teams based on clientinteractions
  • Measure and report on key customersuccess metrics
  • Stay informed about trends anddevelopments in the fashion industry to better supportclients
  • Contribute to the development andimprovement of customer success processes andmethodologies
  • Lead and coordinate customertraining and onboarding activities
  • Act as acustomer advocate within theorganization
RequiredQualifications:
  • Bachelors degree inBusiness Marketing Fashion or relatedfield
  • Proven experience in a customerfacingrole within the fashion industry
  • Demonstratedsuccess in client relationship management and customerretention
  • Excellent communication andpresentation skills
  • Strong problemsolving anddecisionmaking abilities
  • Ability to workcollaboratively in a teamenvironment
  • Understanding of sales and accountmanagement principles
  • Proficiency in using CRMand customer service software
  • Analyticalmindset with the ability to interpret data and deriveinsights
  • Passion for the fashion industry andstaying updated with its trends anddynamics
  • Proactive and resultsoriented approachto customer success
  • Ability to travel forclient meetings and events asnecessary
  • Certifications in customer success oraccount management are a plus
  • Proven trackrecord of meeting and exceeding customer successtargets
  • Ability to multitask and prioritizeeffectively in a fastpacedenvironment

results-oriented,datainterpretation,decision-making,customer,problem-solving,accountmanagement,organization,sales,communication,analyticalmindset,fashion industry knowledge,communication skills,clientaccounts,multitasking,customer service,customerretention,prioritization,customer satisfaction,presentation,clientrelationship management,proactiveapproach,crm