Customer Success Manager

2 weeks ago


New Delhi, India Proactive Data Systems Pvt. Ltd. Full time

Job Description Customer Success Manager Job Role Customer Success Manager Job Description The Customer Success Executive will be responsible to ensure that the Company takes its Cisco Software Customers successfully through the Land Adopt Expand Renew GU1 journey. The candidate will be responsible for carrying out the doentation for benchmarking and measuring Customer Success for various customers adhere to the laid out processes and submit and discuss the same with the Customers and Cisco teams. In order to be successful the person will be required to understand the various Cisco Software offerings in various technology areas namely Collaboration Enterprise Networking Security and Data Centre. This person will be required to work with our technology experts understand the current odologies followed and help in creating digitised processes for the same. The Customer Success Executive will report to Mr. Chetan Prakash Customer Success Lead. Education and Other Qualifications Regular MBA (not distance learning) from a recognized institute. Computer Science Engineer from a recognized institute. Ss Excellent English writing and speaking communication ss. Proficient in Microsoft Office Suite specifically Word Excel and PowerPoint. Understanding of Software Tools such as Python Json API etc. will be an advantage. Good interpersonal ss since employee will be required to deal with all our technical teams. Experience 2 5 years of work experience in the Application Software industry. Worked in the Sales or Services Department. Experience in working on Customer Relationship Management (CRM) software preferably Zoho. As we do not past experience with Cisco as a prerequisite should we change these Cisco specific terms to common english Rest looks good GU1 Education Graduate, MBA



  • new delhi, India Zeca Tech Full time

    OverviewThe Customer Success Manager plays a crucial role in ensuring customer satisfaction and retention within the organization. They are responsible for establishing strong relationships with customers understanding their needs and providing solutions to ensure their success with the companys products or services. This role is vital in driving customer...


  • New Delhi, India Zeca Tech Full time

    OverviewThe Customer Success Manager plays a crucial role in ensuring customer satisfaction and retention within the organization. They are responsible for establishing strong relationships with customers understanding their needs and providing solutions to ensure their success with the companys products or services. This role is vital in driving customer...


  • new delhi, India Zeca Tech Full time

    Overview The Customer Success Manager plays a crucial role in ensuring customer satisfaction and retention within the organization. They are responsible for establishing strong relationships with customers understanding their needs and providing solutions to ensure their success with the companys products or services. This role is vital in driving customer...


  • new delhi, India Proactive Data Systems Pvt. Ltd. Full time

    Job Description Customer Success ManagerJob RoleCustomer Success ManagerJob DescriptionThe Customer Success Executive will be responsible to ensure that the Company takes its Cisco Software Customers successfully through the Land Adopt Expand RenewGU1 journey. The candidate will be responsible for carrying out the doentation for benchmarking...


  • new delhi, India Proactive Data Systems Pvt. Ltd. Full time

    Job Description Customer Success Manager Job Role Customer Success ManagerJob Description The Customer Success Executive will be responsible to ensure that the Company takes its Cisco Software Customers successfully through the Land Adopt Expand RenewGU1 journey. The candidate will be responsible for carrying out the doentation for...


  • New Delhi, India Proactive Data Systems Pvt. Ltd. Full time

    Job Description Customer Success ManagerJob RoleCustomer Success ManagerJob DescriptionThe Customer Success Executive will be responsible to ensure that the Company takes its Cisco Software Customers successfully through the Land Adopt Expand RenewGU1 journey. The candidate will be responsible for carrying out the doentation for benchmarking...


  • New Delhi, India Proactive Data Systems Pvt. Ltd. Full time

    Job DescriptionJob Description – Customer Success ManagerJob RoleCustomer Success ManagerJob DescriptionThe Customer Success Executive will be responsible to ensure that the Company takes its Cisco Software Customers successfully through the Land – Adopt – Expand – Renew[GU1]  journey. The candidate will be responsible for carrying out the...


  • New Delhi, India Fundamento Full time

    About Fundamento Fundamento is an AI voice bot for enterprise contact centres. Purpose-built for enterprises, particularly in the financial services industry, Fundamento’s AI voice bot can handle complex customer conversations with its best-in-class entity extraction models. Fundamento is a Google-funded company and is working extensively with companies...


  • New Delhi, India Proactive Data Systems Pvt. Ltd. Full time

    Job DescriptionCustomer SuccessManagerJobRoleCustomerSuccess ManagerJobDescriptionTheCustomer Success Executive will be responsible to ensure that theCompany takes its Cisco Software Customers successfully throughthe Land Adopt ExpandRenewGU1 journey. The candidate will beresponsible for carrying out the doentation for benchmarking andmeasuring Customer...


  • New Delhi, India Fundamento Full time

    About FundamentoFundamento is an AI voice bot for enterprise contact centres. Purpose-built for enterprises, particularly in the financial services industry, Fundamento’s AI voice bot can handle complex customer conversations with its best-in-class entity extraction models. Fundamento is a Google-funded company and is working extensively with companies...


  • New Delhi, India Fundamento Full time

    About FundamentoFundamento is an AI voice bot for enterprise contact centres. Purpose-built for enterprises, particularly in the financial services industry, Fundamento’s AI voice bot can handle complex customer conversations with its best-in-class entity extraction models. Fundamento is a Google-funded company and is working extensively with companies...


  • new delhi, India Fundamento Full time

    About FundamentoFundamento is an AI voice bot for enterprise contact centres. Purpose-built for enterprises, particularly in the financial services industry, Fundamento’s AI voice bot can handle complex customer conversations with its best-in-class entity extraction models. Fundamento is a Google-funded company and is working extensively with companies...


  • New Delhi, India Zeca Tech Full time

    OverviewThe CustomerSuccess Manager plays a crucial role in ensuring customersatisfaction and retention within the organization. They areresponsible for establishing strong relationships with customersunderstanding their needs and providing solutions to ensure theirsuccess with the companys products or services. This role is vitalin driving customer loyalty...


  • New Delhi, India Fundamento Full time

    About Fundamento Fundamento is an AI voice bot for enterprise contact centres. Purpose-built for enterprises, particularly in the financial services industry, Fundamento’s AI voice bot can handle complex customer conversations with its best-in-class entity extraction models. Fundamento is a Google-funded company and is working extensively with companies...


  • New Delhi, India MyClassboard Full time

    About Us: India's premier School Management Software, streamlining administration, learning, andcommunication. It features student information management, fee tracking, and assessments.Connects educators, parents, and students for seamless collaboration and efficient operations.Job Purpose: As a Customer Success Manager, you will be responsible for Managing...


  • New Delhi, India Fundamento Full time

    About FundamentoFundamento is an AI voice bot for enterprise contact centres. Purpose-built for enterprises, particularly in the financial services industry, Fundamento’s AI voice bot can handle complex customer conversations with its best-in-class entity extraction models. Fundamento is a Google-funded company and is working extensively with companies...


  • New Delhi, India Fundamento Full time

    About Fundamento Fundamento is an AI voice bot for enterprise contact centres. Purpose-built for enterprises, particularly in the financial services industry, Fundamento’s AI voice bot can handle complex customer conversations with its best-in-class entity extraction models. Fundamento is a Google-funded company and is working extensively with companies...


  • New Delhi, India Fundamento Full time

    About FundamentoFundamento is an AI voice bot for enterprise contact centres. Purpose-built for enterprises, particularly in the financial services industry, Fundamento’s AI voice bot can handle complex customer conversations with its best-in-class entity extraction models. Fundamento is a Google-funded company and is working extensively with companies...


  • new delhi, India Fundamento Full time

    About FundamentoFundamento is an AI voice bot for enterprise contact centres. Purpose-built for enterprises, particularly in the financial services industry, Fundamento’s AI voice bot can handle complex customer conversations with its best-in-class entity extraction models. Fundamento is a Google-funded company and is working extensively with companies...


  • new delhi, India Fundamento Full time

    About Fundamento Fundamento is an AI voice bot for enterprise contact centres. Purpose-built for enterprises, particularly in the financial services industry, Fundamento’s AI voice bot can handle complex customer conversations with its best-in-class entity extraction models. Fundamento is a Google-funded company and is working extensively with companies...