Learning & Development Operations Specialist (Contractual)

Learning & Development Operations SpecialistL&D Ops - Contractual PositionPosition Title: Learning & Development Operations SpecialistDepartment: Learning & DevelopmentEmployment Type: Contractual (1 Year)Location: Mumbai or Bangalore, IndiaWork Mode: Hybrid (Remote + Work from Office)Experience Required: Minimum 3 years in L&D OperationsJoining Date: ImmediateJOB OVERVIEWWe are seeking a skilled Learning & Development Operations Specialist to join our team on a contractual basis. The successful candidate will be responsible for managing and optimizing our training programs, ensuring effective delivery and measurable outcomes. This role requires a proactive individual who can work independently while collaborating with global stakeholders to drive learning initiatives across the organization.KEY RESPONSIBILITIESTraining Program ManagementProject manage training programs from conception to completion, ensuring timely delivery and quality standardsCoordinate with subject matter experts, trainers, and vendors to develop comprehensive learning solutionsManage training calendars and resource allocation effectivelyContent Management & Quality AssuranceReview and evaluate training content for accuracy, relevance, and alignment with learning objectivesEnsure content meets organizational standards and compliance requirementsCollaborate with content developers to enhance training materialsTraining Delivery & AdministrationSchedule training sessions across multiple time zones to accommodate global teamsCoordinate logistics for virtual and in-person training deliveryMonitor training completion rates and follow up with participants and managersEnsure proper attendance tracking and certification processesStakeholder Engagement & CommunicationCommunicate effectively with stakeholders at all levels across different regionsProvide regular updates on training progress and outcomesFacilitate feedback sessions and address stakeholder concernsBuild and maintain strong relationships with global team membersEvaluation & ReportingEvaluate training effectiveness through various assessment methodsGenerate comprehensive reports on training metrics, completion rates, and ROIAnalyze learning data to identify trends and improvement opportunitiesPresent findings and recommendations to senior leadershipREQUIRED QUALIFICATIONSExperience & BackgroundMinimum 3 years of proven experience in Learning & Development operations or similar rolesDemonstrated experience in training program management and project coordinationExperience working with global, cross-functional teams across different time zonesTechnical SkillsProficiency in Learning Management Systems (LMS) and other L&D technologiesStrong knowledge of e-learning platforms and virtual training toolsExperience with AI tools and their application in Learning & DevelopmentAdvanced skills in report generation and data analysis toolsProficiency in Microsoft Office Suite, particularly Excel and PowerPointCommunication & Language SkillsExcellent written and verbal communication skills in EnglishAbility to communicate complex information clearly to diverse audiencesStrong presentation and facilitation skillsCultural sensitivity for international stakeholder interactionsPREFERRED QUALIFICATIONSBachelor's degree in Human Resources, Education, Business Administration, or related fieldProfessional certifications in Learning & DevelopmentExperience with learning analytics and performance measurementKnowledge of instructional design principlesFamiliarity with compliance training and regulatory requirementsExperience in change management and organizational developmentKEY COMPETENCIESProject Management: Ability to manage multiple training initiatives simultaneouslyAnalytical Thinking: Strong problem-solving and data analysis capabilitiesTechnology Savvy: Comfortable with learning technologies and AI toolsAttention to Detail: Ensuring accuracy in content review and program deliveryAdaptability: Flexibility to work in a dynamic, global environmentStakeholder Management: Building relationships and managing expectations effectivelyWHAT WE OFFERCompetitive compensation package for contractual engagementFlexible hybrid working arrangementOpportunity to work with global teams and diverse stakeholdersExposure to cutting-edge L&D technologies and AI toolsProfessional development opportunitiesCollaborative and inclusive work environmentApplication Process: Interested candidates are invited to submit their resume and a cover letter detailing their relevant experience and motivation for applying to track@iamontrac.com. Please include "Learning & Development Operations Specialist" in the subject line.OnTrac is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.Note: Only shortlisted candidates will be contacted for interviews.