Relomi Corporate Services LLP | Front Office Executive

6 days ago

mumbai, India Relomi Corporate Services LLP Full time

Job description

Candidate fitting into criteria only apply please:


  • Location: Hiranandani Gardens, Powai, Mumbai
  • Position Type: Full-time
  • Joining: Immediate (earliest possible)
  • Relocation: NA (accommodation facility not available)
  • Salary: As per market standard


This is for our Serviced Apartment in the heart of Hiranandani Gardens, Powai, Mumbai. It is an unique offering in the market with 5 star hotel level amenities and services, combined with modern, upscale home like set-up. A true Serviced Apartment in India. All units being 1 BHK with separate Living, Kitchen, & Bedroom.


Job Summary: The Front Office Executive is responsible for providing exceptional customer service and administrative support at the front desk. This role includes managing front office operations, greeting guests, and ensuring a positive experience for all visitors.


Key Responsibilities:

  • Day-to-day Front Desk duties, check-ins/outs, billing
  • Answer phone calls, emails, respond to inquiries
  • Greet and assist visitors in a friendly and professional manner
  • Room visits, room checks, coordinating with HK teams for room condition
  • Handle guest requests, grievances, resolve by coordinating with respective teams.
  • Handle administrative tasks, documentation
  • Manage scheduling, appointments, and maintain the front office calendar.
  • Maintain a clean and organized reception area.
  • Collaborate with other departments to ensure smooth office operations.
  • Maintain confidentiality and uphold company policies and procedures.


Qualifications:

  • A Bachelor’s degree in hotel management or a related field
  • Excellent Verbal / Written, ability to write professional emails, drafting of documents, presentations, etc.
  • Previous experience in a Hotel Front Office must.
  • Strong English communication (verbal & written) and interpersonal skills.
  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
  • Excellent organizational skills and attention to detail.
  • Ability to multitask and work in a fast-paced environment.
  • Professional appearance and demeanor.


About Relomi:

Relomi Corporate Services LLP is a provider of customized solutions to Corporate Companies. Our major clientele has been the Japanese Companies and Expats in India. But we have lot of non-Japanese (Indian as well as other foreign corporates) on-board in recent years. We offer a range of services - Real Estate & related services, Visa & Immigration Services, Car Rental Services, etc. We excel into set-up and operations of captive Serviced Apartment and Japanese kitchen, specialized in to catering Japanese expats and other foreigners.

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