Front Office and Admin

2 weeks ago

Mumbai, India PKF SRIDHAR & SANTHANAM LLP Full time

Job Description:

As a Front Office Administrator at PKF S&S LLP, you will be responsible for managing the front desk and ensuring that our clients and visitors have a positive and professional first impression of our company. You will play a crucial role in maintaining a well-organized and efficient office environment.


Key Responsibilities:

  1. Welcome and Greet Visitors: Create a warm and inviting atmosphere by welcoming clients, guests, and employees with a friendly and professional demeanor. Ensure visitors sign in and out as necessary.
  2. Phone Management: Answer, screen, and direct phone calls to the appropriate department or individual. Take messages when necessary and maintain a log of incoming and outgoing calls.
  3. Administrative Support: Provide administrative support to various departments as needed, which may include data entry, document preparation, and assisting with special projects.
  4. Mail and Package Handling: Sort and distribute incoming mail and packages. Prepare outgoing mail and packages, including courier and postal services.
  5. Appointment Scheduling: Coordinate and schedule appointments and meetings for company executives, managers, and other staff as required.
  6. Maintain Clean and Organized Workspace: Ensure the reception area and front office are clean, organized, and presentable at all times. This includes managing office supplies and ordering new supplies as needed.
  7. Visitor and Security Management: Register visitors, issue badges, and monitor security by ensuring that only authorized personnel enter the premises. Respond to security and safety incidents as necessary.
  8. Customer Service: Address inquiries and provide excellent customer service to visitors, clients, and employees. Direct individuals to the appropriate personnel to meet their needs.
  9. Documentation and Record Keeping: Maintain and update visitor logs, appointment schedules, and other records as required.
  10. Maintaining Accounts: Maintaining the books of accounts of the branch office by passing accounting entries in accounting software and send periodic MIS to the head office.


Qualifications:

  • High school diploma or equivalent (Associate's or Bachelor's degree preferred).
  • Proven experience in a similar front office or administrative role.
  • Excellent communication and interpersonal skills.
  • Proficiency in using office software and equipment, such as Microsoft Office Suite and multi-line phone systems.
  • Strong organizational skills with the ability to prioritize tasks effectively.
  • Professional appearance and demeanor.
  • Customer service-oriented attitude.
  • Knowledge of security and safety procedures is a plus.


If you are a dedicated, friendly, and organized professional looking to make a positive impact as a Front Office Administrator, we invite you to apply. Join our team at PKF S&S LLP and help us create a welcoming and efficient front office experience for all our clients and visitors.


PKF S&S LLP is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.


About us

PKF Sridhar & Santhanam LLP is an independent networking firm and an exclusive member in India for PKF International providing local expertise in accounting and business advisory services across the Globe.


Life at PKF S&S LLP

We value our people with high regards and strongly believe in One family approach with an inclusive culture and nonhierarchical environment. With some of the best minds in the industry from different walks of life, we believe in mentoring and building fellow professionals through constant training programs and by embracing diverse frame of mind. As a part of PKF, you will have a chance to build the best professional version of you under the guidance of unique and established professionals, while we also count on your contributions to the constant firm building activities.

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