Front Office Executive
6 days ago
Job description
Candidate fitting into criteria only apply please:
- Location: Hiranandani Gardens, Powai, Mumbai
- Position Type: Full-time
- Joining: Immediate (earliest possible)
- Relocation: NA (accommodation facility not available)
- Salary: As per market standard
This is for our Serviced Apartment in the heart of Hiranandani Gardens, Powai, Mumbai. It is an unique offering in the market with 5 star hotel level amenities and services, combined with modern, upscale home like set-up. A true Serviced Apartment in India. All units being 1 BHK with separate Living, Kitchen, & Bedroom.
Job Summary: The Front Office Executive is responsible for providing exceptional customer service and administrative support at the front desk. This role includes managing front office operations, greeting guests, and ensuring a positive experience for all visitors.
Key Responsibilities:
- Day-to-day Front Desk duties, check-ins/outs, billing
- Answer phone calls, emails, respond to inquiries
- Greet and assist visitors in a friendly and professional manner
- Room visits, room checks, coordinating with HK teams for room condition
- Handle guest requests, grievances, resolve by coordinating with respective teams.
- Handle administrative tasks, documentation
- Manage scheduling, appointments, and maintain the front office calendar.
- Maintain a clean and organized reception area.
- Collaborate with other departments to ensure smooth office operations.
- Maintain confidentiality and uphold company policies and procedures.
Qualifications:
- A Bachelor’s degree in hotel management or a related field
- Excellent Verbal / Written, ability to write professional emails, drafting of documents, presentations, etc.
- Previous experience in a Hotel Front Office must.
- Strong English communication (verbal & written) and interpersonal skills.
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
- Excellent organizational skills and attention to detail.
- Ability to multitask and work in a fast-paced environment.
- Professional appearance and demeanor.
About Relomi:
Relomi Corporate Services LLP is a provider of customized solutions to Corporate Companies. Our major clientele has been the Japanese Companies and Expats in India. But we have lot of non-Japanese (Indian as well as other foreign corporates) on-board in recent years. We offer a range of services - Real Estate & related services, Visa & Immigration Services, Car Rental Services, etc. We excel into set-up and operations of captive Serviced Apartment and Japanese kitchen, specialized in to catering Japanese expats and other foreigners.
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