Senior Customer Service Specialist

About the RoleWe are seeking a highly skilled professional to provide exceptional customer service to clients through calls, handling inquiries, resolving issues and ensuring customer satisfaction. As a senior representative, you will be responsible for communicating with customers via phone, email and chat, demonstrating empathy, active listening and...

Job OverviewWe are seeking experienced professionals to join our team of Remote Voice Support Specialists and Email/Non-Voice Support Experts in providing exceptional customer service for our US-based clients.Voice Support Specialist: Handle inbound and outbound customer calls with professionalism, provide clear and accurate information, troubleshoot issues,...

Job Summary:We are seeking an experienced professional to fill a senior support specialist role in our Business Central team. The ideal candidate will have functional and technical skills, as well as strong mentorship and training abilities.Mentor and train support specialists on best practices and systems knowledgeProvide high-level technical support for...

ITSM SpecialistJob Summary: We seek an experienced ITSM specialist to configure, customize, and maintain our Freshservice platform.Key Responsibilities:Configure and maintain Freshservice modules including Incident, Problem, Change, Asset, and Service Catalog.Implement automation workflows and integrations with other enterprise tools.Design and refine ITSM...

IT Service Management ProfessionalThis is a senior-level role within the IT department, responsible for delivering high-quality IT services to clients. The ideal candidate will have excellent technical skills and experience in IT service management.Key Responsibilities:Provide daily support for operational needs and manage ticket distribution to ensure...

Job Title: Senior CPQ SpecialistAbout the RoleThis is a unique opportunity to work as a senior specialist in Oracle CPQ with Implementation, focusing on delivering complex business solutions from strategy to execution.The ideal candidate will be part of a team that works together to solve intricate problems and provide stretch opportunities for growth and...

Service Management Functional Job Description.We have a job opening for an experienced professional to work on customer service process in SAP CRM Service module. The ideal candidate will handle customer interactions, including case management, service requests, and scheduling service engineers.The professional will create and track notifications for...

Customer Service Role OverviewWe are seeking a highly skilled and experienced Customer Support Representative to deliver exceptional service to our clients.Key Responsibilities:Respond to customer inquiries in a timely and effective manner, ensuring all queries are resolved efficiently and professionally.Maintain accurate records of customer interactions...

Senior Automation Engineer - Workato SpecialistWe are seeking a highly skilled Senior Automation Engineer to lead our automation efforts as a Workato specialist. This is an exciting opportunity for an experienced professional to join our team and drive business growth through efficient automation solutions.The ideal candidate should have a strong background...

Job OverviewThe role of an online support specialist entails providing assistance to customers via telephonic means.Key responsibilities include updating customer complaints through Freshdesk or WhatsApp as advised by management.A comprehensive understanding of power electronics, solar inverters, and PV module fundamentals is essential for success in this...