Online Customer Support Specialist

7 days ago


alwar, India beBeeCustomerSupport Full time

Job OverviewThe role of an online support specialist entails providing assistance to customers via telephonic means.Key responsibilities include updating customer complaints through Freshdesk or WhatsApp as advised by management.A comprehensive understanding of power electronics, solar inverters, and PV module fundamentals is essential for success in this position.The ideal candidate will possess a BE/B-Tech/Diploma in Electrical, Electronics-Telecommunication, with outstanding English communication skills.Prior experience with solar string inverters is highly desirable, along with local knowledge of Navi Mumbai, Thane, Kalyan, and Dombivali.



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