Expert Technical Support Specialist
6 days ago
Job OverviewWe are seeking an experienced and skilled Technical Support Specialist to join our team. As a key member of our support staff, you will be responsible for providing expert technical assistance to our customers, ensuring their seamless experience with our platform.Key ResponsibilitiesServe as the primary point of contact for customer-reported technical issues, working diligently to resolve problems efficiently and effectively.Conduct thorough investigations into issues related to platform functionality, integrations (ERP, SSO, APIs), data discrepancies, and user configuration.Utilize advanced tools like SQL, Postman, and log monitoring systems to perform in-depth root cause analysis.Collaborate closely with engineering and product teams to escalate and resolve bugs, ensuring timely communication to customers.Maintain detailed case notes, documentation, and internal/external knowledge base content.Customer EngagementAct as a trusted technical advisor for assigned enterprise customers, developing deep familiarity with their configuration, integration, and support history.Participate in regular customer check-ins or quarterly business reviews alongside Customer Success Managers.Proactively monitor enterprise account health, flagging potential issues before they become blockers.Partner with onboarding and implementation teams to ensure smooth technical setup for enterprise customers.
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Technical Support Specialist
1 week ago
alwar, India beBeeCustomerExperience Full timeAbout Our Customer Experience TeamWe are seeking a skilled and dedicated professional to join our customer experience team as a technical support specialist. This role involves providing exceptional customer service, addressing technical queries, and collaborating with cross-functional teams to resolve issues.
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Oracle EBS Technical Support Specialist
6 days ago
alwar, India beBeeTechnical Full timeJob SummaryAs a Technical Support Specialist, you will be responsible for providing expert assistance to clients utilizing Oracle EBS R12 across Supply Chain and Manufacturing domains.About the RoleTroubleshoot complex production issues, implementing effective resolutions and managing issue resolutions and customization enhancements within live business...
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Senior Talent Acquisition Specialist
7 hours ago
Alwar, India Expert Law Full timeCompany Description Expert Law is a nationally recognized firm specializing in Personal Injury and Immigration Law, offering bespoke services to individuals and businesses. With a steadfast focus on client needs, the firm provides end-to-end solutions and ensures a seamless process from the initial consultation through case resolution. With over 40 years of...
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Technical Application Support
2 hours ago
alwar, India beBeeSupport Full timeJob TitleSoftware Support Specialist Role SummaryThis position requires exceptional communication skills and a thorough understanding of the clinical trials industry. The ability to troubleshoot and resolve client-specific technical issues, assist with case escalation from level one & two support staff, aid in client project transitions from development to...
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Senior Technical Support Specialist
6 days ago
alwar, India beBeeTechnicalExpert Full timeJob Summary:We are seeking an experienced professional to fill a senior support specialist role in our Business Central team. The ideal candidate will have functional and technical skills, as well as strong mentorship and training abilities.Mentor and train support specialists on best practices and systems knowledgeProvide high-level technical support for...
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Oracle SCM Technical Support Specialist
1 week ago
alwar, India beBeeTechnical Full timeWe are seeking a skilled Oracle Technical Support Specialist to join our team.Job OpportunityThis is a 6-month contract position for an Oracle Technical Support Specialist in Supply Chain Management (SCM) with remote work opportunities across India.Mandatory Skills and QualificationsStrong experience in Oracle EBS R12 technical support across multiple Supply...
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alwar, India beBeeTechnical Full timeBusiness Central Support Specialist RoleWe are seeking a seasoned Business Central professional to join our team as a Senior Support Specialist.Mentor and train junior support specialists to enhance their skills and knowledge.Provide first- and second-level technical support for Business Central users, covering on-premise and cloud environments.Investigate...
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IT Support Expert
1 week ago
alwar, India beBeeDesktop Full timeJob DescriptionAs a desktop support specialist, you will play a critical role in ensuring the smooth operation of our organization's computer systems. Your primary responsibility will be to provide second-level technical support for desktop/laptop hardware, software, and peripheral issues.You will be required to diagnose and resolve advanced technical issues...
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Expert Technical Product Specialist
1 week ago
alwar, India beBeeCustomer Champion Full timeJob OpportunityJoin a growing team of specialists improving our support capabilities, capacity, and quality for our largest customers.We are looking for a customer champion who drives agreement and improvement across product and operations teams.As part of our Enterprise Support team, you will focus on providing advanced support and product expertise to our...
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Expert HCM Technical Specialist
6 days ago
alwar, India beBeeHcm Full timeWe are seeking a highly skilled HCM technical expert to join our team.Job DescriptionHCM technical experts with expertise in extracting data from HCM systems, integrating with Oracle API and importing data into HDL are required.Key Skills:Oracle HCM Tech (Integrations, Data Conversion, Reports, Fast Formulas)Functional knowledge of Compensation and Equity...