Customer Service Excellence Specialist
6 days ago
Customer Service Role OverviewWe are seeking a highly skilled and experienced Customer Support Representative to deliver exceptional service to our clients.Key Responsibilities:Respond to customer inquiries in a timely and effective manner, ensuring all queries are resolved efficiently and professionally.Maintain accurate records of customer interactions within our CRM system, providing valuable insights into customer behavior and preferences.Collaborate with internal teams to ensure seamless customer experiences, identifying opportunities for process improvement and enhancing overall customer satisfaction.Utilize strong communication and problem-solving skills to handle customer concerns effectively, consistently demonstrating empathy and professionalism in all interactions.Requirements and QualificationsProven experience in customer-facing roles or similar environments, demonstrating a track record of delivering high-quality support.Strong communication and interpersonal skills, enabling effective collaboration with colleagues and customers alike.Able to multitask and stay organized in fast-paced environments, prioritizing tasks and managing competing demands with ease.Empathy and active listening skills to handle customer concerns and provide tailored solutions, meeting individual needs and expectations.Familiarity with CRM systems (e.g., Salesforce, Zendesk) is an asset, but not essential – we provide training and support to ensure success in this role.
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Remote Customer Service Representative
1 week ago
alwar, India beBeeCustomer Full timeJob OverviewWe are seeking experienced professionals to join our team of Remote Voice Support Specialists and Email/Non-Voice Support Experts in providing exceptional customer service for our US-based clients.Voice Support Specialist: Handle inbound and outbound customer calls with professionalism, provide clear and accurate information, troubleshoot issues,...
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IT Service Management Specialist
1 week ago
alwar, India beBeeFreshservice Full timeITSM SpecialistJob Summary: We seek an experienced ITSM specialist to configure, customize, and maintain our Freshservice platform.Key Responsibilities:Configure and maintain Freshservice modules including Incident, Problem, Change, Asset, and Service Catalog.Implement automation workflows and integrations with other enterprise tools.Design and refine ITSM...
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Operational Excellence Specialist
1 week ago
alwar, India beBeeQuality Full timeJob OverviewWe are seeking a detail-oriented and experienced Quality Auditor to join our process. The ideal candidate will be responsible for auditing technician calls, validating membership sales, ensuring accuracy and compliance across all customer and technician interactions.Key ResponsibilitiesValidating the accuracy of appointments booked by the...
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SAP Customer Service Specialist
1 week ago
alwar, India beBeeCustomerService Full timeService Management Functional Job Description.We have a job opening for an experienced professional to work on customer service process in SAP CRM Service module. The ideal candidate will handle customer interactions, including case management, service requests, and scheduling service engineers.The professional will create and track notifications for...
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Senior Customer Service Specialist
1 week ago
alwar, India beBeeSupport Full timeJob PostingWe are seeking a Customer Support Professional to provide exceptional service to our clients.Respond to customer inquiries via email, chat, and phone calls.Offer swift and effective solutions to resolve customer issues.Maintain detailed records of customer interactions in our CRM system.Collaborate with internal teams for a seamless customer...
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Process Excellence Professional
1 week ago
alwar, India beBeeQuality Full timeQuality Assurance SpecialistThe role of a Quality Assurance Specialist involves ensuring that all processes within an organization are efficient and effective.To achieve this, the Quality Assurance Specialist conducts thorough reviews of all departments to identify areas for improvement. This includes analyzing current processes, identifying any...
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Nepali Customer Liaison
1 week ago
alwar, India beBeeSupport Full timeNepali Customer Support SpecialistThis is a customer-facing role that requires strong language skills and excellent communication abilities.Job Overview:We are looking for a skilled Customer Support Specialist proficient in Nepali and English to deliver high-quality assistance to our customers.The ideal candidate will have the ability to analyze customer...
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Customer Service Ambassador
5 days ago
alwar, India beBeeRepresentative Full timeJob DescriptionAs a key member of our team, you will be responsible for providing exceptional customer service to clients through various communication channels. This role involves handling inquiries, resolving issues, and ensuring customer satisfaction.The ideal candidate will possess excellent problem-solving skills, the ability to multitask in a...
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Online Customer Support Specialist
7 days ago
alwar, India beBeeCustomerSupport Full timeJob OverviewThe role of an online support specialist entails providing assistance to customers via telephonic means.Key responsibilities include updating customer complaints through Freshdesk or WhatsApp as advised by management.A comprehensive understanding of power electronics, solar inverters, and PV module fundamentals is essential for success in this...
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alwar, India beBeeApplication Full timeCustom Workday Application Development ExpertWe seek a seasoned professional to join our Workday team as a Custom Application Development Specialist. In this role, you will collaborate with HR, Finance, and other teams to design, build, and deploy custom applications on the Workday platform.
