Customer Service Ambassador
4 days ago
Job DescriptionAs a key member of our team, you will be responsible for providing exceptional customer service to clients through various communication channels. This role involves handling inquiries, resolving issues, and ensuring customer satisfaction.The ideal candidate will possess excellent problem-solving skills, the ability to multitask in a fast-paced environment, and experience with CRM systems and contact center technologies.Key Responsibilities:Customer Interaction: Communicate with customers via phone, email, and chat, demonstrating empathy and professionalism at all times.Issue Resolution: Identify customer concerns and find effective solutions, aiming for first-contact resolution whenever possible.Product Knowledge: Maintain a deep understanding of products or services to answer customer queries accurately.Documentation: Accurately record customer interactions, transactions, and issues in the CRM system.Problem-Solving: Analyze complex situations, think critically, and take proactive steps to resolve issues.Compliance: Adhere to company policies, industry regulations, and ethical standards.Required Skills and QualificationsExcellent customer support, customer satisfaction, and customer experience skills.Strong problem-solving and analytical skills.Ability to multitask and prioritize workload in a fast-paced environment.Experience with CRM systems and contact center technologies.Excellent verbal and written communication skills.BenefitsOur organization offers a remote work environment with flexible scheduling options. The successful candidate will have access to ongoing training and development programs to enhance their skills and knowledge.Logistical RequirementsQuiet and brightly illuminated work environment.Laptop with a minimum of 8GB RAM and an i5 8th-gen processor.720P Webcam and Headset.A reliable ISP with a minimum speed of 100 Mbps.Smartphone.
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SAP Customer Service Specialist
1 week ago
alwar, India beBeeCustomerService Full timeService Management Functional Job Description.We have a job opening for an experienced professional to work on customer service process in SAP CRM Service module. The ideal candidate will handle customer interactions, including case management, service requests, and scheduling service engineers.The professional will create and track notifications for...
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Senior Customer Service Specialist
1 week ago
alwar, India beBeeSupport Full timeJob PostingWe are seeking a Customer Support Professional to provide exceptional service to our clients.Respond to customer inquiries via email, chat, and phone calls.Offer swift and effective solutions to resolve customer issues.Maintain detailed records of customer interactions in our CRM system.Collaborate with internal teams for a seamless customer...
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Senior Customer Service Professional
1 week ago
alwar, India beBeeCustomerService Full timeAbout the RoleWe are seeking a highly skilled professional to provide exceptional customer service to clients through calls, handling inquiries, resolving issues and ensuring customer satisfaction. As a senior representative, you will be responsible for communicating with customers via phone, email and chat, demonstrating empathy, active listening and...
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Customer Services Agent
2 days ago
alwar, India Sage Full timeAbout Fyle (Now part of Sage) Fyle is now part of Sage, a global leader in accounting and business management software. Together, we're building a global expense management solution that simplifies how businesses track, approve, and reconcile spending. About the Role As a Customer Service Agent, you won't just be answering queries, you'll be solving real...
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Customer Service Excellence Specialist
6 days ago
alwar, India beBeeCustomer Full timeCustomer Service Role OverviewWe are seeking a highly skilled and experienced Customer Support Representative to deliver exceptional service to our clients.Key Responsibilities:Respond to customer inquiries in a timely and effective manner, ensuring all queries are resolved efficiently and professionally.Maintain accurate records of customer interactions...
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Automotive Customer Service Advocate
4 days ago
alwar, India beBeeCustomer Full timeJob Description:We are seeking an experienced Automotive Customer Service Representative to join our team. As a representative, you will be responsible for managing daily customer requests through various channels, ensuring customer satisfaction by addressing complaints and inquiries promptly.You will also conduct product sales, process returns, and related...
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Remote Customer Service Representative
1 week ago
alwar, India beBeeCustomer Full timeJob OverviewWe are seeking experienced professionals to join our team of Remote Voice Support Specialists and Email/Non-Voice Support Experts in providing exceptional customer service for our US-based clients.Voice Support Specialist: Handle inbound and outbound customer calls with professionalism, provide clear and accurate information, troubleshoot issues,...
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alwar, India beBeeCustomerSupport Full timeRemote Customer Service SpecialistWe are seeking experienced professionals to provide exceptional customer service for our US-based clients.About the RoleVoice Support Specialist:Handle inbound and outbound customer calls professionally, providing clear, polite, and accurate information.Troubleshoot customer issues and document interactions.Maintain high...
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alwar, India beBeeSupport Full timeAbout the RoleWe're looking for a Customer Experience Associate to support our growing client base. You'll help clients get the most out of our platform by troubleshooting product issues, configuring AI agents, and ensuring their customer service operations run smoothly.
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Customer Service
1 week ago
Alwar, India V4 IT Services Full timeJob Title: Customer Service - Australian ShiftLocation: Remote (Work from Home)Employment Type: Full-Time PermanentSalary Offered: INR 40,000 to INR 55,000 per month**Immediate Joiners Only**About the Company:V4 IT SERVICES, We are a Melbourne based IT Company that provides online and onsite IT related help to customers across Australia. With over 10,000...
