Automotive Customer Service Advocate
4 days ago
Job Description:We are seeking an experienced Automotive Customer Service Representative to join our team. As a representative, you will be responsible for managing daily customer requests through various channels, ensuring customer satisfaction by addressing complaints and inquiries promptly.You will also conduct product sales, process returns, and related requests. Additionally, you will identify and assess customers' needs to achieve satisfaction, handle customer complaints, and maintain records of customer interactions.The ideal candidate will have demonstrated experience in customer service, automotive repair, parts, and component knowledge, as well as technical or engineering experience. Proficiency in English is required, and strong analytical and problem-solving abilities are essential.You will be part of a remote team working North American hours. If you have a customer-centered approach, teamwork skills, and the ability to work under pressure, we encourage you to apply.Key Responsibilities:Manage daily customer requests through various channelsEnsure customer satisfaction by addressing complaints and inquiries promptlyConduct product sales and process returns and related requestsIdentify and assess customers' needs to achieve satisfactionHandle customer complaints and maintain records of customer interactionsRequirements and Skills:Demonstrated experience in customer serviceAutomotive repair, parts, and component knowledge (required)Technical or engineering experienceProficiency in EnglishStrong analytical and problem-solving abilitiesCustomer-centered approach with adaptability to various customer personalitiesTeamwork skills for working with team members and other departmentsAbility to work remotely in shifts aligned with market operational hours
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Automotive Customer Experience Specialist
6 days ago
alwar, India beBeeAutomotive Full timeJob Title: Automotive Spare Parts Customer Service RepresentativeKey Responsibilities and Objectives:Manage daily customer inquiries and provide member support across various communication channels.Ensure customer satisfaction by addressing complaints and issues promptly.Conduct product sales and process returns and related requests efficiently.Identify and...
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Dedicated Customer Advocate
6 days ago
alwar, India beBeeCustomer Full timeAbout the RoleAs a dedicated customer advocate, you'll play a pivotal role in managing customer conversations across various channels. Your primary objective will be to resolve customer queries efficiently while ensuring timely and effective communication.This is not a traditional support role; rather, it's an opportunity to make a meaningful impact on our...
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Customer Services Agent
2 days ago
alwar, India Sage Full timeAbout Fyle (Now part of Sage) Fyle is now part of Sage, a global leader in accounting and business management software. Together, we're building a global expense management solution that simplifies how businesses track, approve, and reconcile spending. About the Role As a Customer Service Agent, you won't just be answering queries, you'll be solving real...
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alwar, India beBeeCustomerSupport Full timeAbout the RoleWe are seeking a highly skilled and customer-focused professional to join our team as an E-Commerce Automotive Spare Parts Customer Service Representative. As a key member of our sales support team, you will be responsible for delivering exceptional customer experiences through proactive communication, issue resolution, and product...
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alwar, India beBeeTechnical Full timeJob DescriptionWe are seeking an experienced technical professional to act as the primary interface for customers' design teams, product development engineers, and quality teams.The successful candidate will have a strong understanding of automotive quality systems, including methodologies such as FMEA, DVPR, CP, SLP, PPAP, 8D, RCA.
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Customer Service Ambassador
4 days ago
alwar, India beBeeRepresentative Full timeJob DescriptionAs a key member of our team, you will be responsible for providing exceptional customer service to clients through various communication channels. This role involves handling inquiries, resolving issues, and ensuring customer satisfaction.The ideal candidate will possess excellent problem-solving skills, the ability to multitask in a...
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Squad Leader– Operations
6 days ago
Alwar, India C Electric Automotive Drives Full timeTitle: Squad Leader– Operations & Manufacturing Location: Mysore Department: Operation Reporting To: CEO Employment Type: Full-time Experience: 10–15 years in automotive electronics /EMS manufacturing Position Overview: The Squad Leader – Operations & Manufacturing is responsible for driving the day-to-day execution of C Electric’s Mysore...
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SAP Customer Service Specialist
1 week ago
alwar, India beBeeCustomerService Full timeService Management Functional Job Description.We have a job opening for an experienced professional to work on customer service process in SAP CRM Service module. The ideal candidate will handle customer interactions, including case management, service requests, and scheduling service engineers.The professional will create and track notifications for...
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Senior Customer Service Specialist
1 week ago
alwar, India beBeeSupport Full timeJob PostingWe are seeking a Customer Support Professional to provide exceptional service to our clients.Respond to customer inquiries via email, chat, and phone calls.Offer swift and effective solutions to resolve customer issues.Maintain detailed records of customer interactions in our CRM system.Collaborate with internal teams for a seamless customer...
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Senior Customer Service Professional
1 week ago
alwar, India beBeeCustomerService Full timeAbout the RoleWe are seeking a highly skilled professional to provide exceptional customer service to clients through calls, handling inquiries, resolving issues and ensuring customer satisfaction. As a senior representative, you will be responsible for communicating with customers via phone, email and chat, demonstrating empathy, active listening and...