Desktop Engineer
5 days ago
Essential Functions of the Job:Enable the business through technologyDevelop and deliver desktop systems and solutionsEffectively and efficiently support projects during their engineering and transition phasesLead small project teams and subject matter teams as requiredMaintain adherence to architectural standards/principles, global product-specific guidelines, usability design standards, and security.Provide support and documentation to assist in sustaining the project during the transition to production.Provide feedback regarding Desktop Engineering methodologies, standards and leading practices.Identifies potential points of contention for missed activities and notify leadership of situation and remediation plan.Produce accurate, brief and clearly written documents and presentations tailored to audience needs and expectations.Minimizes technical exposure and risk on projectsUnderstand strategic goals/objectives and translate that into actionable plans.Partners and works with the business and external vendors to ascertain and plan any proposed modifications necessary when introducing a new service or application.Design and operate Windows Update for Business/Autopatch ringsDeliver secure configurations using Windows 11 Security BaselinesBuild observability with Nexthink and Intune/Power BI reporting to measure deployment success, and application deployment health.Lead L4 escalations for platform, driver, and firmware issues with OEMs; conduct root cause analysis and implement preventative changes.Author release notes, implementation plans, and support KBs for Operations; ensure handover quality and readiness of Service Desk/field teams.Partner across Security, Network, Collaboration, and Procurement to land compliant solutions that balance risk, cost, and user experience.Analytical/Decision Making Responsibilities:Find root cause of problematic issues and determine best method to address them.Design and implement solutions to alleviate potential points of failure, pain points and bottle necks.Assist Product owners in classifying and prioritizing issues related to their products.Use telemetry and reporting data to find trouble areas in the desktop ecosystem. Monitor and enhance digital employee experience (DEX).Proactively anticipates project issues before they occur; defines the problem; identifies possible causes; works with team to identify solutions; selects and implements most appropriate solutionApplies judgment in implementing Desktop Engineering methodologies, processes, and practices to specific requirements of projects/programs which may include product design engineering, information security, code maintainability and reliability.Provide recommendations and analytical expertise on requests raised by projectsThe role requires some consultative questioning, influence management and critical thinking skills to understand a current directive and identify and design viable engineering solutions that are both cost effective and supporting the value to the business.Collaborate with Service Desk, Security, and Infrastructure teams to ensure seamless service delivery.Maintain documentation including runbooks, operations manuals, and training materials.
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Senior Desktop Engineer
2 weeks ago
bangalore, India Tata Consultancy Services Full timeGreetings!!!TCS is hiring...Role: Senior Desktop EngineerEXP: 8-10 YEARSLOCATION: BengaluruJob DescriptionThe associate responsible for ensuring adherence to Desktop Engineering processes, resolving desktop L3 tickets with in SLA, generating SLA reports and other project management reportResponsibilities:Understanding application deployment process using...
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Senior Desktop Engineer
2 weeks ago
bangalore, India Tata Consultancy Services Full timeGreetings!!! TCS is hiring... Role: Senior Desktop Engineer EXP: 8-10 YEARS LOCATION: Bengaluru Job Description The associate responsible for ensuring adherence to Desktop Engineering processes, resolving desktop L3 tickets with in SLA, generating SLA reports and other project management report Responsibilities: Understanding application deployment process...
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Desktop Support Engineer
4 days ago
Bangalore, India QpiAI Full timeJob Summary We are looking for a motivated and customer-focused Desktop Support Engineer to join our IT Infrastructure team. The candidate will provide day-to-day technical support to users, handle hardware/software issues, and ensure smooth IT operations. Key Responsibilities Install, configure, and troubleshoot Windows, macOS, and Linux systems. Provide...
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Desktop Support Engineer
5 days ago
bangalore, India QpiAI Full timeJob SummaryWe are looking for a motivated and customer-focused Desktop Support Engineer to join our IT Infrastructure team. The candidate will provide day-to-day technical support to users, handle hardware/software issues, and ensure smooth IT operations.Key ResponsibilitiesInstall, configure, and troubleshoot Windows, macOS, and Linux systems.Provide Level...
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Desktop Support Engineer
2 weeks ago
bangalore, India Applicantz Full timeTHIS IS A 6 MONTHS CONTRACT POSITION WITH ONE OF THE LARGEST, GLOBAL, TECHNOLOGY LEADERS. Location: Pune (5 days a week) Shift: General (IST Hours) Experience: 5+ years overall experience We are seeking an experienced IT Support Engineer to join our client’s global technology team. The role involves providing advanced technical support to employees,...
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Desktop Support Engineer
4 weeks ago
Bangalore, India Jobted IN C2 Full timeJob Description We are seeking a skilled and customer-focused Desktop Support Engineer to provide comprehensive support for end-user systems, applications, and hardware. The ideal candidate will be responsible for diagnosing and resolving technical issues related to Windows operating systems, Microsoft 365 applications, business productivity tools, and...
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Desktop Support Engineer
22 hours ago
bangalore, India Techmates Technologies Full timeAbout the RoleA global retail technology leader is seeking a Desktop Support Engineer to deliver exceptional end-user and system support across its corporate offices. This role demands a strong technical foundation, a customer-focused mindset, and the ability to work collaboratively to ensure reliable, secure, and efficient IT operations.Key...
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System/Desktop Engineer
3 days ago
bangalore, India Emmvee Group Full timeRole Summary:The System/Desktop Engineer will be responsible for maintaining and supporting the organization’s end-user computing environment. The role involves providing technical support to users, ensuring minimal disruption to IT operations, managing system installations, troubleshooting issues, and maintaining proper documentation. The candidate should...
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Desktop Support Engineer
2 weeks ago
bangalore district, India QpiAI Full timeJob Summary We are looking for a motivated and customer-focused Desktop Support Engineer to join our IT Infrastructure team. The candidate will provide day-to-day technical support to users, handle hardware/software issues, and ensure smooth IT operations. Key Responsibilities Install, configure, and troubleshoot Windows, macOS, and Linux systems. Provide...
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System/Desktop Engineer
2 weeks ago
Bangalore, India Emmvee Group Full timeRole Summary: The System/Desktop Engineer will be responsible for maintaining and supporting the organization's end-user computing environment. The role involves providing technical support to users, ensuring minimal disruption to IT operations, managing system installations, troubleshooting issues, and maintaining proper documentation. The candidate should...
