Senior Desktop Engineer

5 days ago

bangalore, India Tata Consultancy Services Full time

GreetingsTCS is hiring...Role: Senior Desktop EngineerEXP: 8-10 YEARSLOCATION: BengaluruJob DescriptionThe associate responsible for ensuring adherence to Desktop Engineering processes, resolving desktop L3 tickets with in SLA, generating SLA reports and other project management reportResponsibilities:Understanding application deployment process using SCCM/SIUnderstanding and following Desktop Engineering processes for SupportUnderstand customer problem and provide timely resolutionHelping customers solve technical issues with telephone supportAnswering questions from customer about the features and capabilities of Desktop Engineering related technologiesDeveloping customer-facing documentation on an as-needed basisExcellent written and oral communication skillsPerforming end-to-end analysis, solution identification and documentationCommunicating customer needs and wishes to development and engineering teamsTimely generation of required SLA reports · Planning resource availability and utilization Encouraging initiative and leadership amongst team membersForecasting resource requirementAssessing and filling up open positionsNegotiating with the stakeholders when neededPlanning and encouraging learning amongst team membersGenerating SLA reportsPresenting project management reports to the stakeholdersEnsuring adherence to Desktop Engineering processes

  • Senior Desktop Engineer

    22 hours ago

    bangalore, India Tata Consultancy Services Full time

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    bangalore, India beBeeTechnicalexpertise Full time

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    3 days ago

    bangalore, India HCLSoftware Full time

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  • Senior Desktop Engineer

    3 days ago

    bangalore, India HCLSoftware Full time

    Exp: 6+years Location: Bangalore Overview We are seeking a highly skilled and experienced Sr. Desktop Engineer to join our team. The ideal candidate will be responsible for developing and maintaining operating system images for both Windows and Mac environments, and for pioneering innovative solutions for over-the-air provisioning of laptops. This role is...

  • Senior Desktop Engineer

    3 days ago

    bangalore, India HCLSoftware Full time

    Exp: 6+years Location: Bangalore Overview We are seeking a highly skilled and experienced Sr. Desktop Engineer to join our team. The ideal candidate will be responsible for developing and maintaining operating system images for both Windows and Mac environments, and for pioneering innovative solutions for over-the-air provisioning of laptops. This role is...

  • Senior Desktop Engineer

    2 days ago

    Bangalore, India HCLSoftware Full time

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    1 week ago

    bangalore, India Tata Consultancy Services Full time

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