Customer Service Specialist
1 week ago
Job OverviewWe are seeking a skilled customer service professional to join our team. As a Customer Service Specialist, you will play a vital role in delivering exceptional customer support, ensuring timely issue resolution and fostering long-term relationships with our valued clients.This is an excellent opportunity for individuals who possess strong communication skills, problem-solving abilities and a passion for providing outstanding customer experiences.Key Responsibilities:Customer Support: Respond to customer inquiries via phone, email, chat or in-person, providing accurate information about products and services.Issue Resolution: Identify customer needs, troubleshoot issues and escalate complex problems to higher support levels, ensuring complete resolution.Order Management: Assist customers with order placement, returns, refunds and account updates, maintaining accurate customer records.Required Skills and Qualifications:Excellent Communication Skills: Ability to effectively communicate with customers, both verbally and written, in a clear and concise manner.Problem-Solving Ability: Skilled at identifying and resolving customer complaints, escalating complex issues when necessary.Product Knowledge: Familiarity with products and services, staying up-to-date on features, updates and company policies.Benefits:Opportunities for Professional Growth: Participate in training sessions and workshops to enhance skills and knowledge.Collaborative Work Environment: Work closely with sales, technical support and operations teams to achieve common goals.What We Offer:A Dynamic and Supportive Team: Collaborative work environment with opportunities for growth and development.Ongoing Training and Development: Regular training sessions and workshops to enhance skills and knowledge.
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Service Delivery Specialist
1 week ago
Kolhapur, India beBeeServiceDelivery Full timeJob Overview:We are seeking an expert in Service Management to join our team. As a Service Delivery Specialist, you will be responsible for implementing and supporting Service Management processes in SAP S/4HANA.Main Responsibilities:Configure and customize S/4 Service Management modules, including Service Orders, Service Contracts, Service Billing, and...
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Bilingual Customer Service Advocate
2 weeks ago
Kolhapur, India beBeeSupport Full timeBengali Customer Support Role OverviewOur organization is seeking a skilled Customer Support Specialist proficient in Bengali and English to deliver high-quality assistance to our customers.This role involves resolving customer inquiries, providing product information, and ensuring customer satisfaction. We welcome fresh graduates with strong language skills...
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Customer Service Liaison
2 weeks ago
Kolhapur, India beBeeSupport Full timeAbout the RoleWe are seeking a Product Support Specialist to join our organization.Your role will be a mix of supporting customers through live chat, calls, and emails.You will be chatting with e-commerce business owners globally, understanding their businesses, and helping them set up our product to make them successful.You will also be recording and...
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Automotive Customer Experience Specialist
2 weeks ago
Kolhapur, India beBeeCustomerService Full timeJob Title: Automotive Customer Service SpecialistOverview:This is a dynamic role requiring strong interpersonal skills and technical knowledge in the automotive industry.We are seeking a detail-oriented and customer-focused individual to join our team as an Automotive Customer Service Specialist. The successful candidate will have experience working with...
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Customer Service Ambassador
1 week ago
Kolhapur, India beBeeCustomerSupport Full timeJob Title: Customer Service AmbassadorAbout This RoleThe Customer Service Ambassador is a vital member of our team, responsible for delivering exceptional customer experiences through prompt and accurate support. This role involves communication via phone, email, chat, or in-person, requiring strong problem-solving skills and professionalism.Key...
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Customer Service Advocate
2 weeks ago
Kolhapur, India beBeeCustomer Full timeAs a Customer Service Representative, you will be responsible for handling customer inquiries, resolving issues, and ensuring high levels of customer satisfaction.The role involves receiving inbound calls from customers to address their queries and concerns, as well as making outbound calls to follow up on unresolved issues.You will also be required to...
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Customer Service Representative
2 weeks ago
Kolhapur, India Greenwash Agro Pvt Ltd Full timeHandle customer complaints and solve problems - Provide good on-time service by assisting customer with any query - Take feedback and promote offers to customer - Prompt response and follow-up on all issues **Salary**: ₹7,000.00 - ₹8,000.00 per month **Benefits**: - Health insurance Schedule: - Day shift Supplemental pay types: - Commission pay -...
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IT Service Management Expert
2 weeks ago
Kolhapur, India beBeeServiceManagement Full timeSenior IT Service Management SpecialistWe are seeking a highly skilled and experienced Senior IT Service Management Specialist to join our team. As a senior member of our ServiceNow team, you will be responsible for designing and developing scalable applications on the ServiceNow platform.Design and develop scalable applications on the ServiceNow...
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Customer Interaction Specialist
2 weeks ago
Kolhapur, India beBeeCustomer Full timeThe role of Customer Service Representative involves interacting with customers to resolve issues and build brand loyalty. This position requires effective communication skills, problem-solving abilities, and a proactive approach to customer satisfaction.About the JobEngage with customers via phone, email, or chat to understand their needs and...
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Kolhapur, India beBeeTechnical Full timeJob DescriptionDelivering exceptional customer service is at the heart of this role. As a Technical Support Engineer, you will work closely with our Client Success team to provide Tier-2 client support for software technical issues.We are seeking a skilled Technical Support Engineer to join our team in providing timely and accurate customer...
