Service Delivery Specialist

Service Delivery ManagerThe Service Delivery Manager oversees a team of skilled professionals, managing incoming work, assigning tasks, and serving as the primary point of contact for customers.Prioritize and manage incoming tasks ensuring timely delivery.Allocate tasks to team members based on skillsets, workload, and project requirements.Key...

Help Desk Analyst Role OverviewThis is a crucial position that requires providing top-notch technical assistance to users via various communication channels.Main Responsibilities:Technical Support: Ensure minimal disruption to business operations by delivering timely and effective support.Incident Resolution: Diagnose and resolve incidents, requests, or...

We are seeking a dedicated Customer Service Specialist to join our team.About the RoleThe successful candidate will have a passion for delivering exceptional customer experiences and providing timely resolutions to customer inquiries.Key ResponsibilitiesRespond to customer emails, chats, and phone calls in a fast-paced environment with strong multitasking...

Job OverviewThis role involves leading a team in delivering projects that enhance service delivery, owning complex issue resolution, promoting knowledge sharing among teams, and participating in monitoring applications using logs, data stores, and internal tools.Main ResponsibilitiesLeading the application support team in delivering projects that improve...

Job Title: Service Delivery ManagerService delivery managers play a pivotal role in ensuring seamless customer experiences. They collaborate closely with internal technical teams to deliver exceptional service outcomes, provide consultative expertise, and identify opportunities for growth through new or upgraded products.The ideal candidate will strike a...

OverviewThe Senior Project Manager position is a vital role in leading the delivery of technical and operational projects from initiation through execution. This senior leader serves as the central point of coordination across product, engineering, and cross-functional teams to ensure that projects are planned, executed, and delivered in alignment with...

Job Role OverviewProgram Support Specialist: Serve as the main contact for learners, addressing their inquiries, guiding them through the program journey, and resolving issues to ensure a positive experience.Internal Partnerships: Collaborate closely with internal teams to manage program timelines, align deliverables, and identify areas for process...

Role Overview The Delivery Manager for Cloud/Data Experience will provide strategic leadership and oversee the successful execution of complex cloud, data, and analytics initiatives. This role ensures end-to-end delivery excellence by aligning business objectives, technical strategy, and resource planning across cross-functional teams. The ideal candidate...

Job description: Sourcing Specialist Location: Hyderabad Day shift About the Team: The GBS Sourcing team is a high-performing group of sourcing specialists supporting Fortune 500 clients across multiple industries and geographies. We combine sourcing excellence, talent intelligence, stakeholder partnership, and AI-enabled recruitment processes to deliver...

Overview of the role: The Software Quality Assurance Specialist plays a pivotal part in driving projects from inception to delivery and beyond. Key responsibilities include project planning, implementation, and post-delivery support. Effective management of multiple projects with varying complexities is essential.This involves identifying key challenges and...