
Grievance Executive
1 week ago
Location: Koramangala, Bangalore
Company: HYI.AI
Apply at: prerana@hyi.ai
About the Role:
Are you passionate about fair workplace practices and conflict resolution? HYI.AI is seeking a proactive and empathetic Grievance Executive to handle employee and stakeholder concerns with professionalism, discretion, and care.
In this role, you'll be the go-to person for grievance management, playing a key part in maintaining a transparent, compliant, and supportive work environment.
Key Responsibilities:
- Receive, log, and manage all formal grievances and complaints
- Conduct impartial investigations through interviews, data collection, and documentation
- Mediate between parties to reach fair and timely resolutions
- Ensure compliance with internal policies and applicable labor laws
- Advise employees and management on grievance handling procedures
- Identify recurring patterns and suggest process or policy improvements
What We're Looking For:
- Bachelor's degree in HR, Law, Psychology, Business Administration, or a related field
- 1–2 years of experience in grievance handling, employee relations, or a similar role
- Strong conflict resolution and investigative skills
- Ability to stay objective and unbiased in sensitive situations
- High levels of discretion, confidentiality, and professionalism
- Excellent written and verbal communication skills
Why HYI.AI?
- Be part of an AI-driven, forward-thinking organization
- Work closely with experienced HR professionals
- Get exposure to real-world challenges in people management
- Join a collaborative and employee-focused workplace culture
Location: On-site in Koramangala, Bangalore
Apply by sending your CV to: prerana@hyi.ai
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