IT Support Specialist

Job Title: IT Support SpecialistWe are seeking an experienced IT support specialist to join our team. The successful candidate will provide high-quality technical support to end-users via phone, chat, and self-service tickets.The ideal candidate will have a strong understanding of hardware and software troubleshooting, as well as excellent communication and...

Customer Support SpecialistWe are seeking a skilled Customer Support Specialist to deliver exceptional service to our clients.Key Responsibilities:Respond promptly to customer inquiries via multiple channels.Provide timely and effective solutions to resolve customer issues.Maintain accurate records of customer interactions in our CRM system.Collaborate with...

Platform Support SpecialistWe are seeking a skilled Platform Support Specialist to join our team.This is a technical, product-centric support role – not a BPO or call-center positionAbout the RoleThis role involves handling real-time user queries, troubleshooting issues, and ensuring a seamless platform experience while working directly with the...

Solar Support SpecialistWe are seeking a skilled and detail-oriented specialist to provide online telephonic support to customers in the Australian market.You will be working closely with our customers to resolve technical queries and provide timely updates on customer complaints via ticketing tools or other systems. To succeed in this role, you must have...

Job TitleA successful candidate will be responsible for delivering expert-level technical support and guidance to end-users. This includes troubleshooting systemic issues affecting user experience, implementing solutions to increase productivity, and collaborating with business partners to understand needs and pain points impacting productivity.Main focus is...

Job OverviewWe are seeking a skilled Desktop Support specialist to investigate systemic issues affecting end-user experience, implement solutions to increase productivity, and collaborate with business partners to understand needs and pain points.Main Responsibilities:Troubleshoot desktop-related issues efficiently through advanced troubleshooting and root...

We are seeking a seasoned End User Computing Support Specialist to provide remote assistance and troubleshooting services for end-users.Key Responsibilities:The selected candidate will be responsible for providing day-to-day application support via phone or email, resolving technical issues on various operating system platforms.A strong background in...

Technical Support Specialist for Retail SolutionsProvide end-to-end technical support for retail solutions used by a major client. The role involves supporting store operations, troubleshooting application issues, coordinating with stakeholders, and ensuring smooth business continuity.L2/L3 technical support for retail applications across multiple...

As a Collections Infrastructure Specialist, you will oversee the management of deployments and automations for PCC-based solutions.The role entails deploying and maintaining environments, resolving technical issues, developing automation tools, and possessing in-depth knowledge of the PCC platform.To be successful, candidates must have hands-on experience...

Job DescriptionWe are seeking a highly skilled professional to fill the role of Customer Experience Specialist in our Asia Pacific region. In this position, you will be responsible for providing exceptional technical and customer support for our products, attending events, updating support materials, and interacting with customers online and in person.This...