Technical Support Specialist
2 days ago
Job DescriptionWe are seeking a highly skilled professional to fill the role of Customer Experience Specialist in our Asia Pacific region. In this position, you will be responsible for providing exceptional technical and customer support for our products, attending events, updating support materials, and interacting with customers online and in person.This is a fantastic opportunity for someone who is passionate about delivering outstanding customer experiences and has excellent communication skills, bilingual proficiency (English and Russian), and the ability to travel.Key Responsibilities:Handle service tickets via email, live chat, remote support, and phone calls for the assigned regions (India, Southeast Asia, CIS)Process English tickets from CIS, India, and Southeast Asia regions.Support dental events and visits to local dealersCreate and update troubleshooting guidesMonitor and respond to inquiries on social media platformsRequirements:Experience using Zendesk or similar ticketing systemsExperience with SAP ERP systemsBasic understanding of IT infrastructure and hardware, with troubleshooting abilitiesExperience in digital dentistry, CAD/CAM, or the dental industryOver 3 years of experience in a company engaged in B2B businessPreferred Qualifications:A degree in dentistry (including dental hygiene and dental technology)Work experience in relevant industriesProficient in SAPBenefits:Opportunity to work with a global provider of 3D intraoral scanners and an all-in-one digital dentistry platformChance to develop your skills and expertise in customer experience and technical supportCollaborative and dynamic work environmentHow to Apply:To be considered for this exciting opportunity, please submit your resume and a cover letter outlining your qualifications and experience. We look forward to hearing from you
-
IT Support Specialist
2 days ago
guntur, India beBeeTechnical Full timeJob Title: IT Support SpecialistWe are seeking an experienced IT support specialist to join our team. The successful candidate will provide high-quality technical support to end-users via phone, chat, and self-service tickets.The ideal candidate will have a strong understanding of hardware and software troubleshooting, as well as excellent communication and...
-
guntur, India beBeeSoftware Full timeJob TitleA software support specialist is required to provide technical assistance for a web and mobile application.Resolve user issues related to the software, including internal teams, clients, and partners.Collaborate with engineers to identify and fix technical problems.Work closely with QA team to ensure product quality.Main Responsibilities:Support...
-
NetSuite Technical Specialist
2 days ago
guntur, India beBeeTechnical Full timeJob DescriptionWe are seeking a seasoned NetSuite Technical Specialist to join our team. As an ERP Developer, you will be responsible for reviewing, analyzing, and modifying the ERP application including coding, testing, and debugging to support an organization's Enterprise Resource Planning (ERP) applications.This role involves working with ERP applications...
-
Technical Support Specialist
3 hours ago
guntur, India beBeeCustomerSupport Full timeJob Summary:We are seeking a highly skilled and detail-oriented Customer Support Associate to join our team. The successful candidate will be responsible for providing exceptional customer service, resolving queries in a timely manner, and working collaboratively with internal teams to ensure customer satisfaction.Key Responsibilities:To handle customer...
-
Oracle EBS Technical Support Expert
2 days ago
guntur, India beBeeTechnical Full timeJob OverviewWe are seeking a highly skilled Oracle Technical Support Specialist to fill this position. The ideal candidate will have extensive experience in Oracle E-Business Suite R12 technical support across multiple Supply Chain and Manufacturing modules.
-
Platform Support Specialist
2 days ago
guntur, India beBeeTrading Full timePlatform Support SpecialistWe are seeking a skilled Platform Support Specialist to join our team.This is a technical, product-centric support role – not a BPO or call-center positionAbout the RoleThis role involves handling real-time user queries, troubleshooting issues, and ensuring a seamless platform experience while working directly with the...
-
Global Technical Support Role
2 days ago
guntur, India beBeeTechnical Full timeJob Title: Technical Support SpecialistWe are seeking an experienced Technical Support Specialist to join our global team. The ideal candidate will have a strong background in troubleshooting, customer interaction, and technical analysis.Key Responsibilities:Troubleshoot complex technical issues related to software, APIs, cloud services, networks, or system...
-
Technical Support Specialist
2 days ago
guntur, India beBeeCustomer Full timeAbout Our Support RoleFlowcall is an AI customer service platform helping D2C brands deliver exceptional support.We're looking for a Customer Service Representative to support our growing client base. You'll help clients get the most out of Flowcall by troubleshooting product issues, configuring AI agents, and ensuring their customer service operations run...
-
Solar Support Specialist
2 days ago
guntur, India beBeeSolar Full timeSolar Support SpecialistWe are seeking a skilled and detail-oriented specialist to provide online telephonic support to customers in the Australian market.You will be working closely with our customers to resolve technical queries and provide timely updates on customer complaints via ticketing tools or other systems. To succeed in this role, you must have...
-
Expert Technical Support Specialist
2 days ago
guntur, India beBeeTechnical Full timeAs a senior technical support engineer, you will be the primary point of contact for our largest customers. Your expertise in Java support, software services, and system administration will enable you to troubleshoot complex issues across multiple Atlassian products.ResponsibilitiesPerform root cause analysis, debugging, and troubleshooting to resolve...
