Customer Support Executive
2 weeks ago
Company DescriptionHappyLocate, established in 2016, revolutionizes the employee relocation landscape across 16,000+ pin codes. We offer a wide array of services including house shifting, pet relocation, office moves, and house search assistance. Utilizing advanced technology and customized solutions, we manage relocations efficiently from planning to post-move support. Our dedication to reliable service has led to growing customer satisfaction. Join us and experience seamless employee relocations.Role DescriptionWe are seeking a detail-oriented and customer-focused Customer Support Executive to join our team. The ideal candidate will serve as the first point of contact for customers, providing assistance, resolving inquiries, and ensuring a positive experience. This role requires excellent communication skills, problem-solving abilities, and a customer-first mindset. Key Responsibilities: Customer Interaction Respond to customer inquiries via Phone, Email and ChatHandle customer complaints, escalations professionally and promptly Problem Resolution Investigate and resolve customer issues efficientlyFollow the TAT for escalation resolution Feedback Collection Constant feedback from the customers at every stage of the processEnsuring improvement in NPS Process Adherence Documentation and records of every conversation to be maintainedFollowing the company and business processes without deviations Service Excellence Ensuring customer satisfaction by maintaining service standards Cross-functional coordination Areas of improvement for other team members to enhance the experience of a customer Qualifications needed: 1 to 3 years of experience in Customer support or similar role, preferably from a Packing & Moving Industry.Excellent verbal and written communication skills Ability to multitask and manage time effectively Proficiency in Excel and Powerpoint.
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Customer Support Executive
2 weeks ago
bangalore, India Inspiringtouch Full timeOverview The position of Customer Support Executive is a crucial role within our organization as it directly impacts customer satisfaction and retention. Customer Support Executives are responsible for providing exceptional customer service, addressing inquiries, resolving issues, and maintaining positive relationships with our customers. They play a vital...
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Customer Support Executive
3 weeks ago
bangalore, India MTechZilla Full timeAbout Us At MTechZilla, we are passionate about building innovative tech solutions that empower businesses to thrive in the digital age. We’re currently seeking an experienced Customer Support Executive to join our dynamic team. Role Overview As a Customer Support Executive, you will be responsible for helping our clients' customers solve their issues...
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Customer Support Executive
1 day ago
bangalore, India Atrangi Studio Full timeCompany DescriptionAtrangi Studio is a home decor and lifestyle brand specializing in handcrafted items. We are building a platform of quintessential decor products representing the rich craft heritage of India.Website: www.atrangistudio.comInstagram: https://www.instagram.com/atrangistudio/Location: Gurugram, Delhi NCR, IndiaTime: 10 am-6:30 pmExperience:...
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Customer Support Executive
3 weeks ago
bangalore, India Trupeer AI Full timeAbout Trupeer Trupeer.ai is a venture backed AI startup founded by serial entrepreneurs from IIT Delhi, IIT Bombay, BCG, and Samsung Korea. Backed by RTP Global and Salesforce Ventures, the platform is democratizing product content creation enabling anyone to instantly create professional product videos and documentation for software. Similar to how Claude...
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Customer Support Executive
2 weeks ago
bangalore, India Omega Healthcare Full timeLooking for a motivated Customer Support Executive to join our team in the Healthcare industry. The ideal candidate will have 1-3 years of experience and be responsible for providing top-notch support to our customers.Roles and ResponsibilityRespond to customer inquiries and resolve issues professionally and promptly.Provide excellent customer service...
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Customer Support Executive
7 days ago
bangalore, India TransportSimple Full timeLocation: Bengaluru, IndiaExperience: 3+ yearsAt TransportSimple, we’re transforming how fleet owners manage their operations with our unique SaaS solutions. We are seeking an experienced Customer Support Executive to assist our expanding customer base.What You’ll DoPOC for all the customers.Solve queries via calls, chats & emails in Hindi &...
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Customer Support Executive
7 days ago
Bangalore, India TransportSimple Full timeLocation: Bengaluru, India Experience: 3+ years At TransportSimple , we’re transforming how fleet owners manage their operations with our unique SaaS solutions. We are seeking an experienced Customer Support Executive to assist our expanding customer base.What You’ll Do POC for all the customers. Solve queries via calls, chats & emails in Hindi &...
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Customer Support Executive
2 weeks ago
bangalore, India Laish Design LLP Full timeLaish Design LLP is a design engineering firm specializing in swimming pool products for the U.S. market. We focus on precision, innovation, and quality across every project we deliver. Our work supports leading pool brands with detailed design and technical expertise. We are a dynamic team of over 60 professionals spread across India. Collaboration and...
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Customer Support Executive
2 weeks ago
bangalore, India FuturePath Consultancy Full timeHiring | Work From Home Opportunity Process: FK MLS L1 (Customer Support – Voice Process) Role: Customer Support Executive ✨ Requirements: Excellent English communication skills (mandatory) Any one regional language (Tamil / Telugu / Bengali / Kannada /others) is mandatory Qualification: Graduates – Freshers can apply 12th pass with 6 months – 1...
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Customer Support Executive
2 weeks ago
bangalore, India GET Paz Solutions Full timeJob Title: Customer Support ExecutiveLocation: BengaluruJob Type: Full-TimeReports To: Manager - Customer Customer SupportJob Summary:We are seeking a dedicated and customer-focused Customer Support Executive to join our team. The ideal candidate will be responsible for providing exceptional support to policyholders, agents, and brokers, addressing their...