Onsite Technical Support Specialist

1 day ago

bangalore, India beBeeTechnical Full time

Job OverviewThe role of Service Engineer requires onsite service, installation & commissioning support to assigned customers/territory under the guidance of a Regional Sales Manager. Key responsibilities include performing hands-on onsite troubleshooting, service and repairs, handling customer complaints, and providing onsite technical & operational training of tools to customers.Essential Skills & QualificationsA degree in Electronics/Electrical/Mechanical Engineering or related fieldMinimum 5+ years of experience in tool maintenance, DC Torque tools, fault finding & trouble shootingProgramming skills including PLC, HMI, and Torque ToolsExperience with MES, Open Protocol, Fieldbus, Factory network software'sRepairing of DC & Pneumatic toolsWhy-Why AnalysisCross-functional team workingBehavioral TraitsProactive, dynamic & self-motivated approachAble to prioritize tasks, manage time & work effectively under pressureHands on approach to problem solvingStrong influencing and persuasive skills to manage critical situations

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