Technical Support Specialist
17 hours ago
Technical Support Specialist OpportunityWe are seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will play a crucial role in providing high-quality technical support to customers worldwide through various channels.You will take ownership of customer issues and work diligently to resolve them in a timely manner.You will research, diagnose, and troubleshoot complex application issues to provide effective solutions.You will engage with customers to understand the root cause of problems and implement targeted solutions.You will leverage internal databases and external resources to stay up-to-date on the latest technical solutions.You will assist in qualifying and replicating reported issues in customer environments.You will manage customer expectations regarding response times for issue resolution.You will ensure the speed and quality of help received by customers.You will respond to tickets and address all customer concerns in a professional manner.You will document solutions for knowledge-base purposes and contribute innovative ideas for automation excellence.You will follow standard procedures for escalating unresolved issues to internal teams.Key Requirements:You have a good understanding of computer systems, mobile devices, and technology products.You can diagnose and troubleshoot basic technical issues efficiently.You are familiar with remote desktop applications and help desk software.You possess excellent problem-solving and communication skills.You have experience working in night shifts.You can provide step-by-step technical guidance to customers.You have an exceptional customer service orientation.Benefits include opportunities for growth and development, as well as a dynamic work environment.
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Technical Support Specialist
2 weeks ago
bangalore, India phonon, automating outcomes Full timeTechnical Support Specialist Location: Vadodara (Head Office) Experience: Minimum 5 years Role Overview We are seeking a Technical Support Specialist who combines deep technical understanding with strong customer empathy. This individual will serve as the bridge between customers, product, and sales teams — ensuring smooth onboarding, quick resolution of...
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Technical Support Specialist
5 days ago
Bangalore, India Red Oak Technologies Full timeSince 1995, Red Oak Technologies has been a trusted partner in the tech industry, delivering innovative talent solutions that drive progress. We specialize in quickly acquiring and efficiently matching top-tier professional talent with clients in immediate need of highly skilled contract, permanent or project management based resources. Job Description As a...
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TIBCO Technical Support Specialist
3 weeks ago
Bangalore, India ACL Digital Full timeWe're Hiring: TIBCO Technical Support Specialist - Bangalore Position: TIBCO Technical Support Specialist Experience: 3+ Years Location: Bangalore (On-site) Interview Mode: Mandatory Face-to-Face Interview in Bangalore Company: ACL Digital Shift Timings : 3:30PM/4:30PM We are looking for a skilled and experienced TIBCO Technical Support Specialist to join...
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Technical Support Specialist
7 days ago
bangalore, India Red Oak Technologies Full timeSince 1995, Red Oak Technologies has been a trusted partner in the tech industry, delivering innovative talent solutions that drive progress. We specialize in quickly acquiring and efficiently matching top-tier professional talent with clients in immediate need of highly skilled contract, permanent or project management based resources.Job DescriptionAs a...
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Technical Support Specialist
1 week ago
bangalore, India Insight Global Full timeDirect Hire Location : Will be onsite in Mumbai 5x a week Salary : up to 14 LPA **Need immediate joiners with 30 day notice or less Job Profile Summary: The Technical Support Specialist is responsible for onsite and remote technical support to end-users, troubleshoot hardware and software issues, and ensure smooth IT operations within the organization. Job...
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Technical Support Specialist
2 weeks ago
Bangalore, India Kinco Automation Full timeAbout the Company: Kinco is a leading supplier of robotics, industrial automation, and factory digitalization solutions in China. We take intelligent manufacturing as development direction, 1+N as industry layout, establishing deep links with industry-leading customers, providing innovative, high-quality, and economical automation and digital solutions,...
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Technical Support Specialist
1 week ago
Bangalore, India Kinco Automation Full timeAbout the Company: Kinco is a leading supplier of robotics, industrial automation, and factory digitalization solutions in China. We take intelligent manufacturing as development direction, 1+N as industry layout, establishing deep links with industry-leading customers, providing innovative, high-quality, and economical automation and digital solutions,...
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Technical Support Specialist
1 week ago
bangalore, India Kinco Automation Full timeAbout the Company: Kinco is a leading supplier of robotics, industrial automation, and factory digitalization solutions in China. We take intelligent manufacturing as development direction, 1+N as industry layout, establishing deep links with industry-leading customers, providing innovative, high-quality, and economical automation and digital solutions,...
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Technical Support Specialist
16 hours ago
bangalore, India Kinco Automation Full timeAbout the Company:Kinco is a leading supplier of robotics, industrial automation, and factory digitalization solutions in China. We take intelligent manufacturing as development direction, 1+N as industry layout, establishing deep links with industry-leading customers, providing innovative, high-quality, and economical automation and digital solutions,...
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Technical Support Specialist
6 days ago
bangalore, India Samsara Full timeAbout the role:You will be a part of our frontline support team made up of highly skilled and professional Technical Support Specialists. You will be responsible for responding to customer requests for technical assistance over the phone and chat. Your work will be fast-paced and independent in nature as you will be expected to manage yourself in a way to...
