Technical Support Specialist
14 hours ago
About the role:You will be a part of our frontline support team made up of highly skilled and professional Technical Support Specialists. You will be responsible for responding to customer requests for technical assistance over the phone and chat. Your work will be fast-paced and independent in nature as you will be expected to manage yourself in a way to be available to respond quickly to our customers. Your work will also be collaborative, working together with other support representatives in multiple support locations to serve our customers. Experience in a technical support role, proven customer-facing skills, and strong communication skills are a must. You should be comfortable handling complex technical issues and working in a fast-paced phone support environment.This role will require you to work from our Bengaluru office as needed to handle support escalations. You must reside within a 1.5 hour commuting distance from the office.You should apply if:You want to impact the industries that run our world: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely.You are the architect of your own career: If you put in the work, this role won't be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper growth environment.You're energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers.You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-caliber team that will encourage you to do your best. In this role, you will: Respond to inbound customer requests for assistance through live channels (phone and chat).Collaborate with other customer support teams to communicate and escalate customer issues in a timely fashionSelf-Manage personal workload in an effective and efficient mannerUtilize available knowledge, tools, and resources to resolve customer issues Clearly and concisely documenting communications with CustomersChampion, role model, and embed Samsara's cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new officesMinimum requirements for this role:Bachelor's degree or higher in a technical discipline such as computer science or engineering3-5 years of experience in a technical product support roleTechnical know-how - you're comfortable interfacing with engineers, translating complex technical concepts into everyday language, and working with SaaS systemInterest and ability to work in a fast-growing environment with changing responsibilities. Technical expertise in cloud applications, mobile computing, and hardware device troubleshootingAble to work flexible hours - nights and weekends a plusAn ideal candidate also has:General knowledge about Electrical circuits, GPS and telematics. General knowledge of networking. Excellent troubleshooting skills. Excellent communication skills in both written and spoken. French fluency is a plus.#LI-Onsite
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Technical Support Specialist
1 week ago
bangalore, India phonon, automating outcomes Full timeTechnical Support Specialist Location: Vadodara (Head Office) Experience: Minimum 5 years Role Overview We are seeking a Technical Support Specialist who combines deep technical understanding with strong customer empathy. This individual will serve as the bridge between customers, product, and sales teams — ensuring smooth onboarding, quick resolution of...
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TIBCO Technical Support Specialist
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Bangalore, India ACL Digital Full timeWe're Hiring: TIBCO Technical Support Specialist - Bangalore Position: TIBCO Technical Support Specialist Experience: 3+ Years Location: Bangalore (On-site) Interview Mode: Mandatory Face-to-Face Interview in Bangalore Company: ACL Digital Shift Timings : 3:30PM/4:30PM We are looking for a skilled and experienced TIBCO Technical Support Specialist to join...
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Technical Support Specialist
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bangalore, India Red Oak Technologies Full timeSince 1995, Red Oak Technologies has been a trusted partner in the tech industry, delivering innovative talent solutions that drive progress. We specialize in quickly acquiring and efficiently matching top-tier professional talent with clients in immediate need of highly skilled contract, permanent or project management based resources.Job DescriptionAs a...
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Technical Support Specialist
5 days ago
bangalore, India Insight Global Full timeDirect Hire Location : Will be onsite in Mumbai 5x a week Salary : up to 14 LPA **Need immediate joiners with 30 day notice or less Job Profile Summary: The Technical Support Specialist is responsible for onsite and remote technical support to end-users, troubleshoot hardware and software issues, and ensure smooth IT operations within the organization. Job...
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Technical Support Specialist
5 days ago
Bangalore, India Kinco Automation Full timeAbout the Company: Kinco is a leading supplier of robotics, industrial automation, and factory digitalization solutions in China. We take intelligent manufacturing as development direction, 1+N as industry layout, establishing deep links with industry-leading customers, providing innovative, high-quality, and economical automation and digital solutions,...
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Technical Support Specialist
5 days ago
Bangalore, India Kinco Automation Full timeAbout the Company: Kinco is a leading supplier of robotics, industrial automation, and factory digitalization solutions in China. We take intelligent manufacturing as development direction, 1+N as industry layout, establishing deep links with industry-leading customers, providing innovative, high-quality, and economical automation and digital solutions,...
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Technical Support Specialist
5 days ago
bangalore, India Kinco Automation Full timeAbout the Company: Kinco is a leading supplier of robotics, industrial automation, and factory digitalization solutions in China. We take intelligent manufacturing as development direction, 1+N as industry layout, establishing deep links with industry-leading customers, providing innovative, high-quality, and economical automation and digital solutions,...
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Technical Support Specialist
16 hours ago
bangalore, India Biamp Full timeThe role, at a glance: The Technical Support Specialist is a key role within Biamp India, based in our Bangalore office. This position provides technical support in English during the overnight shift (8:00 PM to 5:00 AM) to our customers. You'll work directly with AV integrators, consultants, and administrators, representing Biamp as part of our in-house...
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Technical Support Specialist
4 days ago
Bangalore Urban, India Kinco Automation Full timeAbout the Company: Kinco is a leading supplier of robotics, industrial automation, and factory digitalization solutions in China. We take intelligent manufacturing as development direction, 1+N as industry layout, establishing deep links with industry-leading customers, providing innovative, high-quality, and economical automation and digital solutions,...
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Technical Support Specialist
5 days ago
Bangalore Urban, India Kinco Automation Full timeAbout the Company: Kinco is a leading supplier of robotics, industrial automation, and factory digitalization solutions in China. We take intelligent manufacturing as development direction, 1+N as industry layout, establishing deep links with industry-leading customers, providing innovative, high-quality, and economical automation and digital solutions,...
