Client success manager
1 day ago
About the Company:-Strata is a tech-enabled real estate investment platform that pioneered fractional investing in pre-leased, Grade-A commercial properties such as office spaces, warehouses, and industrial assets. With over ₹1,700 crore in assets under management (AUM) and a strong community of 3,500 investors, Strata is India’s leading platform for fractional ownership in commercial real estate. Over the past two years, it has successfully provided investor exits exceeding ₹100 crore.By sourcing high-quality commercial assets and offering them through a seamless online platform, Strata has democratized access to commercial real estate (CRE) investments while bringing transparency and simplicity through its data-driven asset selection process and single-window execution.Strata is charting its next phase of growth with plans to operate under the SM REIT framework, and foraying into high-yield opportunities across private credit and premium residential real estate.About the role:-To contribute to overall client service and operations department efforts in achieving business goalsTo ensure internal straight through processes and procedures are adhered to for smooth transaction of businessTo assist our clients/partners at all levels for all their queries, resolutions and complaintsResponsibilities:-To ensure quick resolution of customer/partner queries within SLA’sDrive process improvement to reduce dependency and reduce complaints from all stakeholdersTo coordinate and liaise across departments for quick resolutions and increase customer delightDeliver extraordinary service on in a structured customer care environment by adopting a Customer First mindsetAddress general and account-specific customer inquiries in a timely mannerProvide clear and concise information and updating customer account information, as neededWorking with Investment Team and other internal teams to resolve investor queries and onboarding Build sustainable and continuous relationships with clients Show initiative and drive when dealing with client requestsDeveloping & strengthening customer relationships with investors. Assisting in repeat salesFollowing up with clients and facilitation of fund raising/drawdown activities Provide regular account statements to clients/channel partners Manage/assist in any day-to-day query regarding existing/new opportunities investment and post investment Requirements:6+ years’ experience with client servicing teams in finance domain (Banks/NBFC/Credit cards/Fintech/Real Estate)Strong written and verbal communicationA passion for building customer loyalty through exceptional listening and resourcefulness Integrity to manage sensitive investor information Strong knowledge on PPT and ExcelShould be a team playerAble to work under pressure Strong interpersonal skills
-
Client Success Manager
24 hours ago
bangalore, India Benivo Limited Full timeLocation: Bengaluru, KA, India, RemoteWorking Hours: Monday to Friday, mixed India/UK hoursDepartment: Client SuccessContract Type: Full-time, PermanentBenivo transforms Global Mobility with a new blueprint—high-touch Relocation Services and cutting-edge Mobility Tech in one integrated solution. This approach empowers Mobility teams to shift from reactive...
-
Client Success Manager
7 days ago
Bangalore, Karnataka, India Laundryheap Full timeLaundryheap is a fast-growing global on-demand laundry and dry cleaning service Operating in over 14 countries and continuously expanding we combine tech innovation with exceptional service to make laundry day a thing of the past We partner with hospitality corporate and residential clients to deliver seamless laundry solutions with a commitment to quality...
-
Client Facing BM/AM/CSM
4 weeks ago
bangalore, India Stealth Manager - White Label Agency Full timeWe are looking for a strategic professional with a strong relationship-driven profile and proven experience managing accounts within the Amazon ecosystem (FBA, FBM, DSP, Seller Central, Vendor Central). This position is ideal for professionals working as Brand Managers, Account Managers, or Client Success Managers, who can connect data, performance, and...
-
Client success manager
1 day ago
bangalore district, India Strata Full timeAbout the Company: - Strata is a tech-enabled real estate investment platform that pioneered fractional investing in pre-leased, Grade-A commercial properties such as office spaces, warehouses, and industrial assets. With over ₹1,700 crore in assets under management (AUM) and a strong community of 3,500 investors, Strata is India’s leading platform for...
-
Customer Success Manager
2 weeks ago
bangalore, India Algonomy Full timeROLE : Manager – Customer Success (Open Position – 1) LOCATION : Bangalore REPORTING TO : VP, Customer Success EXPERIENCE : >6 Years BRIEF DESCRIPTION As a Client Success Manager (CSM) , you will be the trusted advisor and strategic partner for our enterprise retail clients. You will own customer relationships post-deployment, ensuring clients derive...
-
Customer Success Manager
1 day ago
bangalore, India Weekday AI Full timeThis role is for one of Weekday's clientsMin Experience: 3 yearsLocation: BengaluruJobType: full-timeRequirementsWe are looking for a proactive and customer-centric International Customer Success Manager to join our global team. The ideal candidate will play a crucial role in building long-term relationships with international clients, ensuring their...
-
Customer Success Manager
2 weeks ago
Bangalore, India Algonomy Full timeROLE : Manager – Customer Success (Open Position – 1) LOCATION : Bangalore REPORTING TO : VP, Customer Success EXPERIENCE : >6 Years BRIEF DESCRIPTION As a Client Success Manager (CSM), you will be the trusted advisor and strategic partner for our enterprise retail clients. You will own customer relationships post-deployment, ensuring clients derive...
-
Customer Success Manager
1 week ago
bangalore, India Algonomy Full timeROLE : Manager – Customer Success (Open Position – 1) LOCATION : BangaloreREPORTING TO : VP, Customer Success EXPERIENCE : >6 Years BRIEF DESCRIPTIONAs a Client Success Manager (CSM), you will be the trusted advisor and strategic partner for our enterprise retail clients. You will own customer relationships post-deployment, ensuring clients derive...
-
Customer Success Manager
2 weeks ago
Bangalore, India Algonomy Full timeROLE : Manager – Customer Success (Open Position – 1) LOCATION : Bangalore REPORTING TO : VP, Customer Success EXPERIENCE : >6 Years BRIEF DESCRIPTION As a Client Success Manager (CSM), you will be the trusted advisor and strategic partner for our enterprise retail clients. You will own customer relationships post-deployment, ensuring clients derive...
-
Customer Success Manager
3 days ago
bangalore, India Weekday Full timeThis role is for one of our clientsIndustry: Technology, Information and MediaSeniority level: Associate levelMin Experience: 2 yearsLocation: BangaloreJobType: full-timeWe are looking for a proactive and customer-obsessed Customer Success Manager who will take full ownership of guiding new clients through their journey — from initial setup to successful...
