Learning and Development Manager

Job Description

Position-Manager - L&D

Experience-4-8 Years

Location-Chennai-WFH

Education-MBA-Only Tier 1

About Intellect Design Arena Ltd.

Intellect Design Arena Ltd is an enterprise-grade financial technology leader, providing

composable and intelligent solutions for futuristic global financial institutions across 57

countries. Intellect's revolutionary First Principles Thinking-based Enterprise Connected

Intelligence Platform, eMACH.ai, is the most comprehensive, composable, and intelligent open

finance platform in the world. With an impressive array of 329 micro services, 535 events, and

over 1757 APIs, eMACH.ai enables financial institutions to design and deploy future-ready

technology solutions that provide a significant global competitive edge.

With three decades of domain expertise, Intellect offers a full spectrum of banking and insurance

technology products through four lines of business: Global Consumer Banking (iGCB), Global

Transaction Banking (iGTB), IntellectAI and Digital Technology for Commerce (iDTC). Intellect

is a pioneer in applying Design Thinking and our 8012 FinTech Design Center, the world's first

Design Center dedicated to Design Thinking Principles, underscores our commitment to

continuous and impactful innovation, addressing the ever-growing need for digital

transformation. We proudly serve over 325+ customers worldwide, supported by a diverse

workforce of solution architects and domain and technology experts in major global financial

hubs.

For more information about Intellect, visit https://www.intellectdesign.com/

Job Summary

As an L&D Specialist, you'll be a key player in shaping the learning journey for our employees. You'll be responsible for the end-to-end management of our learning programs, from identifying needs to designing and delivering engaging content that aligns with our business goals and unique design philosophy.

This is a hands-on role that requires both a creative mind and a data-driven approach to measure impact.

Duties and Responsibilities

• Training Needs Analysis: Collaborate with business leaders and HR Business Partners to identify skill gaps and development needs, particularly in areas like financial technology, domain expertise, and Design Thinking principles.
• Capability Building: Strengthen delivery capabilities across the organization through targeted learning interventions and competency development programs including Leadership Development
• Instructional Design & Content Creation: Design, develop, and update learning content using a variety of modalities, including e-learning, virtual workshops, and instructor-led training. Utilize instructional design principles and adult learning theory to create impactful and engaging programs.
• Program Management & Delivery: Plan, schedule, and execute training initiatives for a diverse workforce across multiple locations. Facilitate training sessions, both in-person and virtually, ensuring an interactive and effective learning experience.
• Early-Career Programs: Own the strategy and execution of programs for early-career talent, particularly for B-school hires, to ensure rapid onboarding and strong foundational skill-building.
• Program Evaluation & Reporting: Implement evaluation methods (e.g., surveys, assessments) to measure the effectiveness of training programs. Analyze data to generate reports and provide data-driven recommendations for program improvement to stakeholders.
• Learning & Development Governance: Bring a sharp eye to L&D governance and execution, ensuring all learning initiatives are well-structured, aligned with business needs, and delivered with excellence.
• LMS & Technology: Administer our Learning Management System (LMS), ensuring the learning content is organized, accessible, and up-to-date. Stay current with emerging L&D technologies and tools to enhance the learning experience.

Required Skills / Experience

• Functional Expertise - Deep understanding of learning & development frameworks, instructional design models, adult learning principles, and leadership development practices.
• Business & Domain Acumen -Ability to connect learning strategy with business goals; familiarity with financial technology, domain-specific knowledge, and Design Thinking methodology will be added advantage
• Interpersonal & Facilitation Skills - Excellent communication, collaboration, and stakeholder management capabilities, with strong facilitation presence to engage diverse learners effectively.
• Technology & Analytical Skills - Proficiency in using LMS platforms and digital learning tools; strong analytical skills to measure learning impact, interpret data, and provide insights for continuous improvement.
• L&D Program Management: A strong track record in program management, with the ability to successfully manage multiple L&D projects simultaneously, ensuring meticulous attention to detail and follow-through.

Education and Experience

• Post Graduate degree in Human Resources from a top tier Business School; with exposure to Managerial / Leadership Development; Organizational Design or related areas.
• Overall 4-6 years of post MBA experience in IT services / product organizations, with hands-on work experience in design/creation of organization programs and curricula using various modalities and using self-paced learning as key delivery methods.
• Experience in learning needs analysis, learning strategy design and learning best practice assessment. Proficient in instructional design & design thinking methodologies.
• Certification in any behavioral psychometric assessment methodologies / tools will be an advantage.

What We Offer

• A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
• The chance to work on some of the most challenging, relevant problems in financial services & technology
• A work environment built on collaboration, flexibility and respect