Support Manager

Job title: Assistant Manager, Customer Support Location: Bangalore Reporting to: Senior Manager, Customer Support About noon We’re building an ecosystem of digital products and services that power everyday life across the Middle East—fast, scalable, and deeply customer-centric. Our mission is to deliver to every door every day. We want to redefine what...

Required Qualifications: OBJECTIVES of ROLE: Responsible for monitoring and supporting the product at customer environment in 24*7 basis working in shifts. Managing the tickets from customer adhering to SLA. RESPONSIBILITIES/TASKS: Monitoring the alarms/alerts generated from various customers. Monitoring the logs of jobs and job status. Preliminary...

● Own end-to-end success of learners for assigned cohorts throughout their journey - Onboarding, Learning, Certification, and Placement. ● Plan program timelines, manage capacity, and ensure cohorts meet learning and placement KPIs. ● Conduct orientation and induction sessions to set learner expectations and drive engagement. ● Create visibility into...

Overview Insight Global’s client is hiring CIAM Operations Engineers to support high-volume authentication systems for external users of Jeppesen aviation products. This role focuses on troubleshooting and maintaining customer-facing identity systems. Key Responsibilities Provide technical support for external users facing authentication issues. Triage and...

About company ThoughtFocus helps forward-looking companies and organizations in the financial services, manufacturing, higher ed, public sector and emerging sectors innovate and achieve a better future faster. ThoughtFocus innovative and cutting-edge technology solutions enable its customers to deploy new capabilities faster, deliver better user experiences,...

Inventory management and control Experience: 3+ years in the relevant field skills: Advanced excel managing a large amount of data and report generator Preferrably a graduate from NITIE, IIT, IIM XLRI

Role Title : Network Support Specialist The Network Support Specialist supports daily network operations by resolving issues, implementing upgrades, and ensuring network availability, scalability and security to meet business needs across all TE branches/locations. Deliverables: Requirements Gathering and Analysis: Collaborate across TE branches/locations to...

The Role As a Customer Support Executive, you will be at the forefront of our customer interactions, ensuring every query is resolved efficiently and carefully. This role is exclusively focused on chat support, where your excellent written communication skills, problem-solving mindset, and ability to handle multiple conversations simultaneously will shine....

About the Job : As a Cloud Support Engineer, you will provide best-in-class customer support for all AWS Services, mirroring the way AWS Support interacts with customer environments, being the expert on the AWS services and guiding our customers on their implementations and troubleshooting. You will work to resolve cases in-house or follow cases through to...

Job Description Skills & Experience Bachelor’s or Master’s degree in Computer Science, Engineering, or related fields. 3+ years in a data-intensive, customer-facing role with experience in technical support in a SaaS or Data platform environment, ideally in a Tier 2/3 or engineering-focused support function. Expert Python and SQL skills, with a proven...