Data Support Specialist

2 days ago


bangalore district, India Utthunga Full time

Job Description Skills & Experience Bachelor’s or Master’s degree in Computer Science, Engineering, or related fields. 3+ years in a data-intensive, customer-facing role with experience in technical support in a SaaS or Data platform environment, ideally in a Tier 2/3 or engineering-focused support function. Expert Python and SQL skills, with a proven ability to write and optimize complex queries for developing and managing robust data architectures Experience working with REST APIs. Familiarity with cloud platforms (Azure, GCP), Kubernetes, and CI/CD tools. Experience maintaining production-grade data pipelines and workflows in live customer environments. Knowledge of industrial data systems or domains such as Oil & Gas, Power, or Manufacturing is a plus. Experience with tools like Grafana, Power BI, or GraphQL is a bonus. Strong problem-solving and troubleshooting skills. Excellent English communication skills and a customer-centric mindset Roles & Responsibilities We are seeking a Support Data Engineer with a strong blend of data and software engineering skills. You will be responsible for supporting production environments, troubleshooting customer deployments, and implementing proactive monitoring and operational improvements. This role requires both deep technical capabilities and a customer-first mindset, with a focus on resolving issues efficiently, maintaining system stability, and driving continuous improvement. Issue Troubleshooting & Customer Support Investigate and debug complex customer-reported issues related to data pipelines, integrations, data models, and Cognite Data Fusion functionality. Work closely with customer teams to understand production incidents, reproduce issues, and implement reliable fixes or workarounds. Analyze data failures, system errors, and unexpected behaviours across API integrations, custom code, and third-party data sources. Maintain and improve the reliability and performance of existing data pipelines by proactively identifying bottlenecks, configuration mismatches, or usage anomalies. Collaborate with engineering and product teams to escalate platform issues, suggest improvements, and contribute to long-term resolutions. Advanced and Enterprise-Level Support Serve as the technical point of contact for customer support cases, particularly complex and high-priority issues. Perform in-depth troubleshooting and diagnostics, including custom code reviews and third-party data source integrations. Engage in regular case reviews, root cause analyses, and progress updates aligned with customer SLAs. Participate in on-call rotations to ensure 24/7 coverage and rapid response to critical issues. Implement and manage proactive monitoring and alerting systems to detect and address issues before they escalate. Customer Enablement & Knowledge Sharing Create clear documentation, “how-to” guides, and knowledge base articles to accelerate issue resolution and reduce repeat tickets. Work closely with internal product and engineering teams to relay customer feedback and prfioritize product improvements. Mandatory Skills Data Support Specialist, CDF, Python,SQL Desirable Skills Azure, GCP), Kubernetes, and CI/CD tools



  • bangalore district, India AVASO Technology Solutions Full time

    Job Opportunity: Lansweeper Support Specialist Location: Bengaluru / Mohali, India Employment Type: Full-Time Employment Experience: 4+ years Company Overview : AVASO Technology is a global leader in providing IT solutions and services, specializing in offering top-tier support and managed services. We are committed to delivering cutting-edge technology...


  • bangalore, India Utthunga Full time

    Job Description Skills & ExperienceBachelor’s or Master’s degree in Computer Science, Engineering, or related fields.3+ years in a data-intensive, customer-facing role with experience in technical support in a SaaS or Data platform environment, ideally in a Tier 2/3 or engineering-focused support function.Expert Python and SQL skills, with a proven...


  • bangalore, India Utthunga Full time

    Job Description Skills & Experience Bachelor's or Master's degree in Computer Science, Engineering, or related fields. 3+ years in a data-intensive, customer-facing role with experience in technical support in a SaaS or Data platform environment, ideally in a Tier 2/3 or engineering-focused support function. Expert Python and SQL skills, with a proven...


  • Bangalore, India Utthunga Full time

    Job Description Skills & Experience Bachelor’s or Master’s degree in Computer Science, Engineering, or related fields. 3+ years in a data-intensive, customer-facing role with experience in technical support in a SaaS or Data platform environment, ideally in a Tier 2/3 or engineering-focused support function. Expert Python and SQL skills, with a proven...


  • bangalore district, India Total Environment Building Systems Pvt Ltd Full time

    Role Title : Network Support Specialist The Network Support Specialist supports daily network operations by resolving issues, implementing upgrades, and ensuring network availability, scalability and security to meet business needs across all TE branches/locations. Deliverables: Requirements Gathering and Analysis: Collaborate across TE branches/locations to...


  • bangalore district, India CamCom Full time

    About CamCom CamCom is leading the future of AI-powered computer vision, delivering flawless defect and damage detection across every surface, every time. From micro-defects to macro-damages, our technology ensures accurate, objective, and consistent results that transforms industries and redefines quality. Job Title: Customer Support Specialist Location:...


  • Bangalore Division, India Utthunga Full time

    Job Description Skills & Experience Bachelor’s or Master’s degree in Computer Science, Engineering, or related fields. 3+ years in a data-intensive, customer-facing role with experience in technical support in a SaaS or Data platform environment, ideally in a Tier 2/3 or engineering-focused support function. Expert Python and SQL skills, with a proven...


  • pune district, India Data > Nuance. Full time

    About Data> Nuance Data> Nuance is a global privacy, data protection, and AI governance consultancy, trusted by 1,000+ organizations worldwide. We operate across Barcelona, Bangalore, and Dubai (expanding soon), with a dedicated team of data protection, governance, and regulatory specialists. We specialize in: Outsourced DPO Services Data Protection...


  • bangalore district, India BCforward Full time

    About the Company BCForward is seeking a GenAI Support Specialist to contribute to the Security Engineering, Automation & Operations function for Generative AI and Agentic AI technologies. About the Role This role provides continuous 24x7 monitoring, triage, and resolution of incidents related to our Generative AI systems and services. Reporting into the B40...


  • bangalore district, India beBeeData Full time

    Job Opportunity: ODI SpecialistWe are seeking a skilled ODI Specialist to join our team and contribute to the design, development, and implementation of data integration solutions using Oracle Data Integrator 12c.Design and implement interfaces, packages, and load plans in ODI 12c to ensure seamless data loading and processing.Collaborate with...