Cloud Support Engineer
22 hours ago
About the Job : As a Cloud Support Engineer, you will provide best-in-class customer support for all AWS Services, mirroring the way AWS Support interacts with customer environments, being the expert on the AWS services and guiding our customers on their implementations and troubleshooting. You will work to resolve cases in-house or follow cases through to AWS, providing an excellent customer experience and preventing delays in resolution of AWS support cases. Responsibilities: Guide Mission’s customers through complex issues and troubleshoot AWS resources through Mission’s support ticket platform. Analyze customer-facing cases related to AWS Services and leverage AWS expertise to assist customers through troubleshooting, changing, or setting up AWS resources Provide front-line AWS support and use judgment to resolve cases in house, where possible, to provide an excellent customer experience Advocate for customers when cases are escalated to AWS and help expedite and facilitate a positive resolution of the case Lead root cause analysis for recurring customer issues, joining calls with customers on a frequent basis to assist in live troubleshooting and explanations of AWS services to expedite resolution of customer-submitted cases Collaborate with internal teams, escalate issues, and leverage available resources to deliver a positive customer experience Work a shift schedule to provide 24x7 support Maintain full knowledge of current AWS services Act as a trusted AWS technical advisor, guiding customers on best practices, cost and security in every customer interaction Requirements: 2–4 years of experience Ability to manage AWS cloud workloads, especially EC2, RDS, VPC, and CloudWatch Experience communicating directly with customers over phone and chat in English Ability to be adaptable and think critically in customer situations Knowledge of infrastructure and networking in AWS Services, with deep understanding of EC2 and VPC Understanding of networks and website management, including IT infrastructure such as DNS, VPNs, SSL, Elastic Load Balancers, and CloudFront distributions Understanding of web server applications and the administration of web application environments Knowledge of technical customer support processes that include planning, coordinating, problem resolution, and documentation Ability to work a flexible schedule, including nights, weekends, and holidays Experience working as System Administrator (Linux and Windows) preferred AWS SysOps Administrator - Associate Certification (required within 90 days of hire)
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Cloud Support Engineer
18 hours ago
bangalore district, India Oracle Full timeDescription of the role As a Senior Cloud Support Engineer, you will be the technical interface to customers, for resolution of problems related to the installation, recommended maintenance, and use of Oracle products. Have an understanding of all Oracle products in their competencies and in-depth knowledge of several products and/or platforms. Also, you...
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AWS Cloud Engineer
1 week ago
bangalore district, India McLaren Strategic Solutions (MSS) Full timePosition: Cloud Support Engineer Location : Bangalore / Hyderabad Payroll : McLaren Strategic Solutions Deployment : At our prominent client site Basic Qualifications (Required Skills) Bachelor’s degree in Computer Science, Information Technology, Computer Information Systems, or a related field. 3–5 years of hands-on experience in a Cloud Support...
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Cloud Support Engineer
1 day ago
Bangalore, India Oracle Full timeDescription of the role As a Senior Cloud Support Engineer, you will be the technical interface to customers, for resolution of problems related to the installation, recommended maintenance, and use of Oracle products. Have an understanding of all Oracle products in their competencies and in-depth knowledge of several products and/or platforms. Also, you...
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Cloud Operations Support Engineer
3 days ago
bangalore, India Insight Global Full timeTitle: Cloud Operations Support EngineerPay: 10-18 LPA Fixed per AnnumLocation: Remote We are building a Cloud Operations Support Team to provide 24/7 coverage using a follow-the-sun model. This team will be responsible for monitoring, troubleshooting, and resolving cloud infrastructure issues across global environments. We are hiring 5 Support Engineers...
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Cloud Operations Support Engineer
2 days ago
bangalore, India Insight Global Full timeTitle : Cloud Operations Support Engineer Pay: 10-18 LPA Fixed per Annum Location: Remote We are building a Cloud Operations Support Team to provide 24/7 coverage using a follow-the-sun model . This team will be responsible for monitoring, troubleshooting, and resolving cloud infrastructure issues across global environments. We are hiring 5 Support Engineers...
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Cloud Support Engineer
16 hours ago
pune district, India Persistent Systems Full timeAbout Position: We seek a highly experienced Senior Software Engineer to lead in building the next generation of payment solutions that integrate with leading third-party providers such as Stripe and PayPal. Role: Cloud Support Engineer Location: Pune Experience: 6 to 8 Years Job Type: Full Time Employment What You'll Do: We are looking for a proactive and...
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Cloud Support Engineer
2 days ago
bangalore, India Oracle Full timeDescription of the role As a Senior Cloud Support Engineer, you will be the technical interface to customers, for resolution of problems related to the installation, recommended maintenance, and use of Oracle products. Have an understanding of all Oracle products in their competencies and in-depth knowledge of several products and/or platforms. Also, you...
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Cloud Support Engineer
1 day ago
Bangalore, India Oracle Full timeDescription of the role As a Senior Cloud Support Engineer, you will be the technical interface to customers, for resolution of problems related to the installation, recommended maintenance, and use of Oracle products. Have an understanding of all Oracle products in their competencies and in-depth knowledge of several products and/or platforms. Also, you...
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Cloud Support Engineer
3 days ago
bangalore, India Oracle Full timeDescription of the roleAs a Senior Cloud Support Engineer, you will be the technical interface to customers, for resolution of problems related to the installation, recommended maintenance, and use of Oracle products. Have an understanding of all Oracle products in their competencies and in-depth knowledge of several products and/or platforms. Also, you...
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Production Support Engineer
2 weeks ago
bangalore district, India IntraEdge Full timeJob Title: TST support engineer – Engineer II Location: Bangalore Job Type: Full-Time Experience :4+ Years As a TST Support Engineer, you’ll ensure high availability, stability, and reliability of production systems. You’ll own incident management, automation, and continuous improvement of infrastructure and deployment processes. Looking for SRE...
