Support Engineer
1 week ago
Required Qualifications: OBJECTIVES of ROLE: Responsible for monitoring and supporting the product at customer environment in 24*7 basis working in shifts. Managing the tickets from customer adhering to SLA. RESPONSIBILITIES/TASKS: Monitoring the alarms/alerts generated from various customers. Monitoring the logs of jobs and job status. Preliminary investigation of alerts based on a standard defined procedure. Acknowledgement of tickets to customers on support management tool. Working in 9 hour shifts (including night shift) to support customers in different regions. Shift may change on periodic basis. Working with Pelatro L2 and L3 support teams with necessary logs and preliminary analysis. Engagement with customer operations support team. 8. Development/Modification of shell scripts to enhance the product monitoring abilities. SKILLS Good knowledge on Unix and Shell scripting 1- 10 Years experience with Telecom BSS/OSS solution on operations support. Understanding of RDBMS concepts. Understanding of SDLC and Agile development models Well established communication and inter-personal skills associated with person-management abilities. Thorough understanding, appreciation and analysis of the issues underlying systems development. Experience of the technical aspects of the relevant technologies, software and hardware, to be employed. Potential to upskill to L2/L3 teams with more advanced product/domain/Unix knowledge. Are you exited? what are you waiting for? send your resume to deeksha.bharadwaj@pelatro.com
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Support Engineer
1 week ago
bangalore district, India Insight Global Full timeOverview Insight Global’s client is hiring CIAM Operations Engineers to support high-volume authentication systems for external users of Jeppesen aviation products. This role focuses on troubleshooting and maintaining customer-facing identity systems. Key Responsibilities Provide technical support for external users facing authentication issues. Triage and...
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Technical Sales Support Engineer
20 hours ago
bangalore district, India Blue Cold Refrigeration Full timeBlue Cold Refrigeration Pvt. Ltd. is a leading manufacturer in the commercial and industrial refrigeration sector, specializing in products like Condensing Units, Freon & Ammonia Heat Exchangers, and Blast Freezers . We are seeking a highly motivated and technically proficient Technical Sales Support Engineer to join our team. This role is a crucial link...
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Cloud Support Engineer
1 week ago
bangalore district, India CDW Full timeAbout the Job : As a Cloud Support Engineer, you will provide best-in-class customer support for all AWS Services, mirroring the way AWS Support interacts with customer environments, being the expert on the AWS services and guiding our customers on their implementations and troubleshooting. You will work to resolve cases in-house or follow cases through to...
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Network Support Engineer
1 week ago
bangalore district, India Movate Full timeHi Canddiate, Good day ! Please find the below job description, Movate (formerly known as CSS Corp) is a global customer experience and technology consulting services provider, disrupting the industry with a unique intersection of industry-leading proprietary solutions, resilient operations, and innovative business engagement models. It has emerged as a...
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Research And Development Engineer
1 week ago
bangalore, India Tek Support Full timeR&D Engineer (Female) Industry: (Medical Device / Pharma Equipment)📍 Location: Remote💼 Experience Level: 10–20 yearsAbout the Role:We are seeking a Research and Development Engineer who can Train People with a solid background in medical device or Pharma ,who can design, development, and process improvement. The role focuses on supporting new product...
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Research And Development Engineer
1 week ago
bangalore, India Tek Support Full timeR&D Engineer (Female) Industry: (Medical Device / Pharma Equipment) Location: Remote Experience Level: 10–20 years About the Role: We are seeking a Research and Development Engineer who can Train People with a solid background in medical device or Pharma ,who can design, development, and process improvement . The role focuses on supporting new product...
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Research And Development Engineer
1 week ago
Bangalore, India Tek Support Full timeR&D Engineer (Female) Industry: (Medical Device / Pharma Equipment) Location: Remote Experience Level: 10–20 years About the Role: We are seeking a Research and Development Engineer who can Train People with a solid background in medical device or Pharma ,who can design, development, and process improvement . The role focuses on supporting new product...
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L2 Engineer
2 weeks ago
bangalore district, India SourceFuse Full timeSourceFuse Technologies hiring L2 Engineer - OSS Support with 5+ years of experience. Overview: We are seeking a highly motivated and experienced Open-Source Software (OSS) Support Engineer with a strong background in the Telecom domain to join our growing team. In this role, you will be responsible for providing technical support and guidance to our users...
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Smart Hands
1 week ago
bangalore district, India TECEZE Full timeJob Description – Smart Hands / IT Support Engineer L2 (Bangalore) Position: Smart Hands / IT Support Engineer Experience: 2 – 6 Years Location: Bangalore Budget: 4-5.5 CTC Employment Type: Full-Time, On-Site *IMMIDIATE JOINERS* Qualification & Certifications Graduate OR 3-Year Diploma in Electronics & Communication Engineering or Computer Engineering ....
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Technical Trainer
3 weeks ago
Bangalore, India Tek Support Full timeJob Title: Technical Trainer - Mechanical / Design / Industrial Engineering Location: Remote Job Type: Part-Time Job Summary: We are seeking an experienced and passionate Technical Trainer specializing in Mechanical, Design, and Industrial Engineering domains to develop, deliver, and evaluate training programs for engineers, technicians, and production...