Training, Quality
12 hours ago
Position: Training & Quality Assurance (TQA) ManagerLocation: MumbaiCompany: Orex Coliving Spaces Pvt. Ltd. (Union Living)CTC: Up to ₹6 LPAIndustry Preference: Candidates from Co-living, Hospitality, Facility Management, or Managed Accommodation backgroundsAbout the RoleUnion Living is looking for a detail-oriented and process-driven Training & Quality Assurance (TQA) Manager to lead service training, operational audits, and quality control across properties. The role focuses on maintaining high service standards, ensuring SOP compliance, and driving continuous improvement across teams.Key ResponsibilitiesDevelop and conduct training programs for property and operations teams.Perform regular quality audits to ensure adherence to SOPs and service benchmarks.Identify performance gaps and create action plans to resolve them.Collaborate with operations and HR to implement process improvements.Maintain detailed records of training sessions, feedback, and audit reports.Support new property launches by training teams and ensuring readiness.Requirements3–7 years of experience in training, quality, or operations management.Background in hospitality, co-living, or facility management preferred.Strong communication, analytical, and presentation skills.Proven experience in creating and enforcing SOPs.Organized, proactive, and comfortable in a fast-paced work environment.What You’ll GetEnd-to-end ownership of training and quality initiatives.Opportunity to influence service excellence across properties.A collaborative, growth-driven work environment.
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Training, Quality
3 days ago
Mumbai, Maharashtra, India Union Living Full time ₹ 4,80,000 - ₹ 7,20,000 per yearPosition: Training & Quality Assurance (TQA) ManagerLocation: MumbaiCompany: Orex Coliving Spaces Pvt. Ltd. (Union Living)CTC: Up to ₹6 LPAIndustry Preference: Candidates from Co-living, Hospitality, Facility Management, or Managed Accommodation backgroundsAbout the RoleUnion Living is looking for a detail-oriented and process-driven Training & Quality...
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Training And Quality Manager
2 weeks ago
Mumbai, Maharashtra, India Tensai Full time ₹ 6,00,000 - ₹ 12,00,000 per yearJob Title:Quality & Training ManagerLocation:GhatkoparCompany:Tensai – Marketing AgencyWorking Days and Timings:Monday to Friday (10am to 6:30pm), Sat -Sun fixed offsJob Description:We are looking for aQuality & Training Managerto oversee performance monitoring and skill development of our Business Development Executives (BDEs). The role will...
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Training, Quality
9 hours ago
Mumbai, India Union Living Full timePosition: Training & Quality Assurance (TQA) ManagerLocation: MumbaiCompany: Orex Coliving Spaces Pvt. Ltd. (Union Living)CTC: Up to ₹6 LPAIndustry Preference: Candidates from Co-living, Hospitality, Facility Management, or Managed Accommodation backgroundsAbout the RoleUnion Living is looking for a detail-oriented and process-driven Training & Quality...
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Training and quality lead
1 week ago
Mumbai, India TP Full timeWe are hiring for Training Team Lead into Banking or BFSI sector. Can join immediately with us. Designs training & test modules based on needs.· Maintains regular correspondence with the clients to clarify process updates and percolates it to Operations.· Resolves issues pertaining to process knowledge with clients.· Ensures that Quality, CSAT, Resolution...
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Training and quality lead
1 week ago
Mumbai, India TP Full timeWe are hiring for Training Team Lead into Banking or BFSI sector. Can join immediately with us. Designs training & test modules based on needs. · Maintains regular correspondence with the clients to clarify process updates and percolates it to Operations. · Resolves issues pertaining to process knowledge with clients. · Ensures that Quality, CSAT,...
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Training and quality lead
1 week ago
Mumbai, India TP Full timeWe are hiring for Training Team Lead into Banking or BFSI sector. Can join immediately with us. Designs training & test modules based on needs.· Maintains regular correspondence with the clients to clarify process updates and percolates it to Operations.· Resolves issues pertaining to process knowledge with clients.· Ensures that Quality, CSAT, Resolution...
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Training and quality lead
1 week ago
Mumbai, India TP Full timeWe are hiring for Training Team Lead into Banking or BFSI sector. Can join immediately with us. Designs training & test modules based on needs.· Maintains regular correspondence with the clients to clarify process updates and percolates it to Operations.· Resolves issues pertaining to process knowledge with clients.· Ensures that Quality, CSAT, Resolution...
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Training and quality lead
2 weeks ago
Mumbai, India TP Full timeWe are hiring for Training Team Lead into Banking or BFSI sector. Can join immediately with us. Designs training & test modules based on needs. · Maintains regular correspondence with the clients to clarify process updates and percolates it to Operations. · Resolves issues pertaining to process knowledge with clients. · Ensures that Quality, CSAT,...
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Training and quality lead
1 week ago
mumbai, India TP Full timeWe are hiring for Training Team Lead into Banking or BFSI sector. Can join immediately with us. Designs training & test modules based on needs.· Maintains regular correspondence with the clients to clarify process updates and percolates it to Operations.· Resolves issues pertaining to process knowledge with clients.· Ensures that Quality, CSAT, Resolution...
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Deputy Training/Quality Manager
1 week ago
Mumbai, Maharashtra, India HDFC Life Full time ₹ 12,00,000 - ₹ 24,00,000 per yearThe Quality and Training manager will play a critical role in ensuring our sales team delivers an exceptional customer experience. This individual will be responsible for monitoring and evaluating agent performance through call and ticket audits, as well as designing and delivering engaging training programs for new hires and existing staff. The ideal...
